Accounting sync ‑ Synder , 257 avis
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For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...
Hello, we are sorry to hear about your experience. Each improvement of the software may take some time - from 2-2,5 weeks to several months - depending on what needs to be improved and how much effort of our devs has to be involved. Reviewing your recent email communications, we see that the workaround suggested by our team has worked, and now you can successfully sync Shopify transactions into your accounting software. Our representative has contacted you to make sure that all questions are resolved, so that you can continue using Synder to solve the day-to-day issues of your business.
Thank you to the onboarding team for all of your help especially Lizzie. The program appears to be exactly what we were looking for to help us merge all of the information needed from all of our selling platforms into quickbooks.
Amazing customer service! I had the complete QB syncing for historical data with Lisa in the smoothest way possible. Lovely experience.
This app has made pushing Shopify orders into Quickbooks online. We love it! Highly recommend to anyone using these apps.
Synder app is very user-friendly and syncs in real time. Kiryl, was great answering questions & assisting every step of the way when resolving issues.
I use Paypal, Shopify and Amazon for payments. It took forever to categorize in Quickbooks. My accountant let me know that several e-commerce shops are using this app so I wanted to give it a try. So far so good! It's taking care of hours of work!
Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.
I have just started using the app and have had a good experience so far. I had some issues getting it set up and customer service was wonderful. They were helpful and responsive. I will continue to use the app and update here as necessary. I would recommend this app
I use Synder for my Shopify, Etsy and Amazon bookkeeping. Customer service is great and Felix is super helpful.
Great for all Shopify and other app transactions. Process all payments through one source and see them all in Quickbooks. Have been using Synder for a few years now and just recently added Shopify. All is great!