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Synder works pretty well. Sally's service was good. Synder has an amazing support team.
Synder is great. What makes it great is the customer service. Syncing transactions across platforms is a bit of a daunting task, but Tina made it easy for me and my company. The only downside of the app is that it does not allow for push data from QBO to my marketplace apps (such as shopify). When you are trying to manage a large complex inventory you need to be able have QBO speak to the marketplace when new inventory has been purchased so it knows to restock. We actually solved this using another app that was free. But unlike other apps like A2X this app allows me to utilize QBO's built in inventory product costing which allows us to get accurate cost of goods sold reporting. Other apps like A2X require that you manually update the cost of goods sold in their system. When you are managing an inventory of hundreds of parts that change all the time this is a non-starter. Synder is the only product we have found that is reliable and has excellent customer service.
A great app to help import sales transactions from various payment platforms. Also supports currency conversion as we have sales in two different currencies.
This app has had its up and downs (mostly user getting used to how it functions), the team at synder has always been quick to help and the app has only gotten better since using it. The integration between multiple platforms is a huge benefit.
Synder makes integration between Quickbooks and Shopify a no brainer. So stoked to use this powerful program within my E-commerce Art Business.
Once you get it figured out it works pretty well.. now and then there will be an issue with syncing but their help team works out alright.
It would be 5 stars but we have had some minor teething troubles which could well be down to our set up anyway. This app is saving a load of time with Invoicing. And their customer service is fast and extremely helpful.
We still need to go deeper into what the app can do but we are so happy with it so far.
Not only does this app sync my transactions from other marketplaces like Amazon and other payment systems like Paypal it also allows me to sync my Shopify Manual Orders with Quickbooks which saved me hours of reconciliation each month.
Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.
So far so good, still learning the features and functions but the app appears to be exactly what we were looking for.