Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
8 kwiecień 2024

We tried using this app in our Shopify store for over a year but could not get it to sync properly and it has been a nightmare reconciling our books. After many attempts with their tech support, we were forced to find an alternative solution, which is much less expensive and has been working like a charm from the minute we installed it. To add insult to injury, Synder will not reimburse us for the 11 months this year we will not be using their app. What a waste of time and money.

The Paschal Lamb
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
CloudBusiness Inc odpowiedział(a) 15 kwiecień 2024

Thank you for sharing your feedback with us. We are sorry to hear about your experience. At Synder, we are deeply committed to providing our users with a seamless experience and dedicated support. Depending on the plan, we offer support through various channels such as email, chat, phone or Zoom, along with a comprehensive knowledge base to assist you every step of the way. Our app is designed to be user-friendly for both setup and ongoing synchronization. We noticed that you were with us for several years, and whenever you had any questions, our team was quick to respond and assist you promptly. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to ensure that everything runs smoothly for you.

28 luty 2024

Great app that does everything it should. Fantastic, quick support from James and George.

Icey-Tek / Cool Boxes UK
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
13 luty 2024

Working with Kay Reel has been a pleasure as well as a great learning experience. He is patient and professional and friendly; I was able to get my issues resolved because of him. Shoutout to Lana, she is also amazing. Thanks Synder !!!

Xscape Evenings
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
17 kwiecień 2024

Extremely convenient app for all e-commerce business owners.

ScubaDudeStore
Zjednoczone Emiraty Arabskie
Około miesiąca korzystania z aplikacji
5 luty 2024

Absolutely loving Synder for integrating our Shopify sales into QuickBooks Online (QBO)! The customization level this SAAS software offers is mind-blowing. You can tweak just about anything to ensure your sales data syncs just the way you need it to. And those smart rules? Game-changer. They allow for such precision in how transactions are handled, ensuring everything lines up perfectly in our accounting.

The interface is another highlight. It's super intuitive, making navigation a breeze, even for someone who might not be tech-savvy. Yes, I won't lie, the initial setup does require a bit of time and patience. But trust me, it's an investment that pays off massively in the long run. It streamlines everything so smoothly that you'll wonder how you managed your accounts without it.

For folks who like to keep a hands-on approach (like me!), the manual sync option is a blessing. It gives you that extra bit of control whenever you feel the need to double-check or adjust things on the fly.

And let's talk about the customer service. Fast, efficient, and genuinely helpful. A big shout out to Clarissa, who was an absolute star in guiding us through the setup process and answering every question with such patience and expertise. It's not just about having a great product; the support behind it makes a world of difference, and Synder truly excels in this.

If you're on the fence about choosing a syncing solution for your sales and accounting needs, I can't recommend Synder enough. It's transformed how we handle our finances, making everything more organized and significantly less stressful.

Plntd
Zjednoczone Emiraty Arabskie
8 miesięcy korzystania z aplikacji
22 kwiecień 2024

The perfect solution to sync Shopify sales into QB Online as a UK-based business.

Excellent customer service. Sally took the time to assist me in setting up unique tax codes for varying products in our shop. She was patient, knowledgeable and took the time to ensure I understood each step required to implement the solution.

Jasper's Coffee
Wielka Brytania
20 dni korzystania z aplikacji
26 marzec 2024

Amazing Experience, the App functionality is beyond expectation and they got a very helpful support team specially my experience with Andrew went exceptionally well

RIWI Buildit US
Stany Zjednoczone
26 dni korzystania z aplikacji
15 styczeń 2024

Syncing information into Qbks Online is a game changer with Synder. Highly recommend.

Equicizer
Stany Zjednoczone
Około rok korzystania z aplikacji
11 styczeń 2024

We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.

Grandpa's Goody Getter
Stany Zjednoczone
Ponad rok korzystania z aplikacji
15 marzec 2024

My company recently started using Synder to sync our transactions from Shopify to QBO. I encountered some issues along the way while I was getting started, but Synder support has been excellent.

James Plummer was a great help and patiently showed me how to get everything syncing properly and running smoothly. I feel very confident using this App now and knowing that help is just a click away.

Rope Access Maintenance Inc.
Kanada
14 dni korzystania z aplikacji