Avaliações (263)

Classificação geral
4,7
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
22 de dezembro de 2021

We use synder and it is such a time saver. I recently needed help with reconciliation and Yar got on the chat super quick and resolved the issue.

Little Lives PPE™
Estados Unidos
Aproximadamente 3 anos usando o app
24 de março de 2022

Synder has really helped me with my accounting, and keep all my books in balance. I do not know what I would do without it

East Coast Sports Collectibles
Canadá
Quase 3 anos usando o app
1 de fevereiro de 2022

This app has saved me so much time when it comes to my taxes. Keeps my books organized and anytime I've needed help, their customer service has been great!

Nevaeh Dolls Boutique
Canadá
Quase 3 anos usando o app
15 de abril de 2022

I used this app to integrate Shopify, Paypal, and Stripe. It has saved a lot of time, which I'm sure everyone can appreciate. The customer service is 5 star, they will call you back from a missed call, chat online immediately and schedule video calls if needed in a timely manner. Felix has been most helpful!

Meditation Mount
Estados Unidos
Quase 3 anos usando o app
17 de junho de 2021

This app save a lot my time to collect the transaction data from platform. And great service and support when you have questions need help. Thanks Anna. She gave me the detailed instructions.

KAKAIND
Estados Unidos
Mais de 2 anos usando o app
12 de abril de 2021

I needed some help with a question with the app and Lizzie in support was so helpful in researching my issue and giving me great information about how the product works and what I did or didn't need to do. Makes it nice to know that the product has such good support behind it.

Silly Dog Studios
Estados Unidos
Mais de 2 anos usando o app
15 de junho de 2021

I am actually super impressed with this app. It takes all of the timely accounting work off of my plate and truly automates my transactions in QuickBooks. Snyder was one of the only apps that would work with QuickBooks Desktop Pro which is a huge plus for me (most others only work with QuickBooks Online which I don't have). I am very happy I found this app. Customer service is also extremely helpful. I had been playing around with the app for months trying to decided if it was right for me and they answered all of my questions even thought I wasn't technically a customer yet because my shop hadn't launched. I am now launched and have had some transactions to actually test and it works seamlessly for both Shopify and PayPal. Lizzie with customer service has been a big help making sure I have everything set up properly and to my liking and answering all of my questions. I would definitely recommend this app for your store.

Rylee Roo
Estados Unidos
Mais de 2 anos usando o app
14 de abril de 2021

This application has been very helpful in integrating Amazon with Quickbooks. It pulls in all transaction details into Quickbooks, and Ted also assisted with the Smart Rules to automate the assignment of the correct GL category I wanted based on the Description of the expense. Really surprised to receive help so late in the evening too - apparently they provide support 21/5. Thanks Ted!

Patrol Academy
Estados Unidos
Mais de 2 anos usando o app
Data de edição: 8 de junho de 2021

Great app. I had a couple of questions and I scheduled a call and a zoom meeting. Darya’s customer services was amazing.

Bella’s Bead Supply
Estados Unidos
Mais de 2 anos usando o app
Data de edição: 20 de novembro de 2020

As our business grew, we found that we needed to move all of our books from a manual method to Quickbooks Online. We reviewed a few products and Synder looked like the one we wanted to try. First off let me say that I went into the usage of the app expecting something easy. And by that I mean, install, it goes, it's done. This app is not "easy" but when you think about it you're connecting Shopify to Quickbooks.. and cross populating a LOT of fields. It's not going to be plug and play. No app is. This will take some time to get set properly, there ARE questions you need to answer and things you need to know about how your books process. That's not an unreasonable request, and I think if you connect Shopify to Quickbooks, and you're not an accountant, you should expect it's gonna take you some time. That being said....
We were able to import an entire year's transactions from shopify into quickbooks. We get payments from shopify and paypal. We also get payments in multiple currencies. Synder was able to handle all of that. It works in the background now because it is set up properly. It works. NOW... here's the gotchas. This is my fault, not Synders. I bought the app, and pre-paid for credits. I clicked through really fast and imported everything... and realized I did it wrong. I just wasted all my pre-paid credits. This would be fine if it was a week of data. But I pulled 12 months in. My credits were gone. This all of a sudden became a very expensive project. I called support and explained the situation. 100% my fault, I'm a dummy, I set it up wrong, I screwed it up. They were kind enough to give me back a good percentage of credits. They didn't have to do that. I have placed a LOT of support calls. Support is online, via chat. They are responsive, fast, accurate, and solve the issues for me. Honestly, it's a really good app. My only warning, as I said... if you are linking shopify to ANY quickbooks account.... don't get an app and just click install and run, thinking it's going to be easy and solve your problems. It's not. No app will do that. It's customizable on purpose. But once you do it.... you're set. A great app. Take the time to do it right. I should also add that the support team has called me to check on me, and most recently Darya called to make sure everything was working properly from my support tickets I've sent in, and for a status and review if I had any feedback on stuff, so they could make the product better. Thank you for checking on us Darya!

Curation Records
Estados Unidos
Mais de 2 anos usando o app