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This app has already saved many many hours reconciling our accounts, having previously done this manually for shopify, amazon and ebay sales. 5 STARS!
Works well and has a small but simple learning curve. Highly recommended to sync with Shopify. Although slightly more expensive than some other apps, this one is well worth the extra cost. It has helped make our accounting more simple.
As a franchisor with multiple franchisees, this app is savings us valuable time. I am also very impressed with their response time when help is needed. Thank you George and keep up the great work Synder!!
Found this app through the app store. Does the job well and as described. Only complaint is the inability to accept multiple currencies with the smaller plan. We sell in both the U.S. and Canadian markets, but don't have enough sales to justify paying the larger monthly fees.
Hello, thank you for choosing Synder and leaving your review. We are glad our app serves your needs. All our plans are tailored based on client feedback to align more closely with diverse business requirements, ensuring that you are not paying for the features you do not use. Our Medium tier, which offers the multicurrency feature, is not only about larger transaction volumes, it is also about valuable tools like instant sync and smart reconciliation that you use everyday to handle your transaction data, as per our records. Recognizing different business scales, we provide not only a yearly discount but also a progressive discount for the annual plan subscribers, which can go up to 10%. For personalized assistance or to discuss the right plan to meet all your needs, please contact us at help@synder.com. Our team is eager to find the best solution for you.
We migrated from Sage50 to QBO and we used snyder to import transactions into QBO and it worked great. I had a question and the chat was fast and Kiryl was able to answer my questions quickly. Great service.
Liza Nikanovich was great to deal with and answered all of my questions.I highly recommend. Very friendly!
Synder is great. What makes it great is the customer service. Syncing transactions across platforms is a bit of a daunting task, but Tina made it easy for me and my company. The only downside of the app is that it does not allow for push data from QBO to my marketplace apps (such as shopify). When you are trying to manage a large complex inventory you need to be able have QBO speak to the marketplace when new inventory has been purchased so it knows to restock. We actually solved this using another app that was free. But unlike other apps like A2X this app allows me to utilize QBO's built in inventory product costing which allows us to get accurate cost of goods sold reporting. Other apps like A2X require that you manually update the cost of goods sold in their system. When you are managing an inventory of hundreds of parts that change all the time this is a non-starter. Synder is the only product we have found that is reliable and has excellent customer service.
I am currently using Synder with two clients and I am adding a third to the platform this week. This is an excellent integration app and I highly recommend it. As a bookkeeper with many retail clients, both brick & mortar and online, it is extremely time consuming to integrate Shopify data. Shopify is particularly troublesome (as opposed to Square) because the platform's payouts do not match with the days that the transactions were made. It takes hours to sort through their reports and come up with some kind of "order" manually that will match with Quickbooks. Synder takes care of this task. The staff are extremely helpful and if you take the time to listen to their suggestions, they will set things up for you so you can actually see your data with little work on your end. Specifically, Synder brings in each and every Shopify transaction, then breaks it up by sales, fees, taxes, returns, discounts, and more. It then will match the payouts from Shopify with these transactions and the results are seamless. I honestly save countless hours a month with this app. Soon I will be testing out the "class" system with Synder--which will allow me to sort sales for retailers who do both in store & online transactions. We will be setting up Synder with rules so the sales feed into one of those two classes in Quickbooks reports. I have a lot of confidence in their staff and I will check back in to let you all know how this more advanced integration works out! Finally, I should mention that Synder also works great with PayPal and Stripe. I have not used it with Square--yet--but I assume the results will be superb. I actually really urge bookkeepers to try out Synder. I see it as a partner essential to my growth and expansion, especially as the world becomes more automated and data becomes more difficult to discern without some kind of help with integration. Thanks Synder!
Very easy to setup app, Andrew walked me through my first time setup and easily connected all my sales channels to import into my accounting software. Thank you, very helpful and quick to respond!
Customer support has been great. The chat time is almost immediate for support. With a few things that haven't worked properly the support has been timely.
The product does almost everything we'd want it to do. We were previously entering monthly journal entries. Now we've got granular sales data on our roughly 4500 transactions per month.
Make no mistake, there's work getting the integration to do everything you need it to, but our experience has made it absolutely worth the challenge.