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Customer support has been great. The chat time is almost immediate for support. With a few things that haven't worked properly the support has been timely.
The product does almost everything we'd want it to do. We were previously entering monthly journal entries. Now we've got granular sales data on our roughly 4500 transactions per month.
Make no mistake, there's work getting the integration to do everything you need it to, but our experience has made it absolutely worth the challenge.
The initial set up call was very helpful. The Support Member George Bylin was very proactive and help us navigate the configurations of the orders of Shopify and PayPal.
Sync is extremely useful, and live support is a big plus. Kay was extremely helpful in walking me through setup and troubleshooting.
Ted from the customer support is very helpful and makes your life easy when it comes setting up the app.
I am using this app to sync my Shopify data with QB. It's super easy to use and when I did have a question regarding reconciliation, Lizzie helped me through it with some easy to understand resources. Would recommend to anyone looking to make the Shopify > QB process smooth!
Very happy with the onboarding service I received from Tony, looking forward to a seamless integration.
Love how this app allows me to integrate so many payment platforms. I was a little confused how to setup the account, so I reached out to customer support for help. Ted was amazing! He was patient and guided me step-by-step to a successful setup!
This app is highly beneficial and can significantly reduce manual work. Their support team is exceptional, always ready to help, and resolves any issue within seconds.A special shout out to Kay and Felix who were extremely helpful during the setup processes
Synder is a great app that covered all the bases in terms of my Shopify Quickbooks integration: Shopify Payments, Payouts, PayPal, Gift Cards and Canadian Tax rules all sync perfectly. Ted and James were invaluable in getting me setup properly. I am excited to save a whole bunch of time! Thank you
Great support. I had great help from Helen who set up my CSV file. Thank you, Helen. Wonderful service.