Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, PayPal, and QuickBooks, simplifying sales tax and payment management. They appreciate its user-friendly interface, customization options, and multi-currency and sales channel handling. The app is praised for its detailed transaction breakdowns, high-volume transaction handling, and historical data syncing. Merchants report a significant reduction in workload and easier accounting processes. The customer support team is frequently commended for their exceptional service. The app's pricing is seen as reasonable for the value it provides.

August 30, 2022

Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.

WAWWA Ф
United Kingdom
9 months using the app
January 10, 2022

The app works well to sync all transactions from the different platforms into Quickbooks. PROS: Allows to pretty much fully automate accounting. CONS: Monthly transactions included in your package do not roll over to the next month. Also the setup time can be quite demanding depending on the number of platforms you need to sync inc.

Routine Probiotics for Women
Canada
4 months using the app
November 16, 2021

Using this app to sync our E-Commerce stores with QBO. The customer support has been very very helpful. So far very pleased with the app.

QS Components
United States
4 months using the app
Edited June 28, 2021

The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!

TRADE-X Distribution
Switzerland
4 months using the app
November 7, 2022

The service from the customer support time is great. Keith especially has been an amazing help!
As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

The Lash Hause
United Kingdom
2 months using the app
April 13, 2022

Synder is great. What makes it great is the customer service. Syncing transactions across platforms is a bit of a daunting task, but Tina made it easy for me and my company. The only downside of the app is that it does not allow for push data from QBO to my marketplace apps (such as shopify). When you are trying to manage a large complex inventory you need to be able have QBO speak to the marketplace when new inventory has been purchased so it knows to restock. We actually solved this using another app that was free. But unlike other apps like A2X this app allows me to utilize QBO's built in inventory product costing which allows us to get accurate cost of goods sold reporting. Other apps like A2X require that you manually update the cost of goods sold in their system. When you are managing an inventory of hundreds of parts that change all the time this is a non-starter. Synder is the only product we have found that is reliable and has excellent customer service.

Little Kinfolk Boutique
Canada
About 2 months using the app
April 11, 2023

It would be 5 stars but we have had some minor teething troubles which could well be down to our set up anyway. This app is saving a load of time with Invoicing. And their customer service is fast and extremely helpful.
We still need to go deeper into what the app can do but we are so happy with it so far.

Brandcob2b
United Kingdom
About 2 months using the app
October 27, 2022

Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.

Buckfeather
United States
About 2 months using the app
March 2, 2021

Love how this app allows me to integrate so many payment platforms. I was a little confused how to setup the account, so I reached out to customer support for help. Ted was amazing! He was patient and guided me step-by-step to a successful setup!

Atmosphere Threesixty
United States
About 1 month using the app
January 15, 2022

Works well and has a small but simple learning curve. Highly recommended to sync with Shopify. Although slightly more expensive than some other apps, this one is well worth the extra cost. It has helped make our accounting more simple.

little buddy studio
Canada
4 days using the app