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lie. wheres the free plan when im charged 4,99 from the start?
Hello there,
The free app plan is only available for Shopify development and partner stores and your store is active with the "Shopify Basic" plan. That's why you got charged for this app.
Please reconsider your comment based on the pricing feature listed on the Shopify app store.
Well... I wanted to like this app! I was unable to download the pictures I needed. I reached out to support in the chat and nothing. I am on day 2 of my 3 day trial thinking today would be better. I have tried several times to do another chat and that won't go through. I just want my account deleted and not be charged!!!!
Hello Margaret, I hope you are well and safe!
→ We had a conversation and I've seen that you uninstalled the app from your store. So you are not interested in our app anymore but you're willing to not get a charge for this app because you have deleted it in the trial period.
→ Don't worry about the charges for this but I would like to approach you for giving us one more try by installing the app. I hope you'll like the app.