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Tada has amazing customer service and they really care about seeing you succeed with your store. They also have three different types of pop ups to influence customers to provide an email which allows them to get coupons which ultimately can lead to more sales. I highly recommend this app to anyone setting up their Shopify store!
Email popup was great and very helpful. I explained how I was knew and they were immediate on it to help me and guide through this program. They also offered to help me start up. Great program. Highly recommend it. Customer service responds very quickly and friendly.
SA & CO Boutique, it's great to know our app is helping you in your business 😄 Thanks for such a awesome review. Please be sure we are here to help you with every step ✌
Jane
I like the app and how it works, perfectly included in my store. Customer support is great too, live chats, emails... effective people
Quick to setup. Fully customizable. Great addition to a shop. Spontaneous and fast customer service.
I use this app to collect emails and text in a fun way. Tada offers just that for my customers and the customer service response is fast and very helpful. Would recommend!
The app was very easy to use. Customizable and affordable and great for business. Absolute love it.
Code Fuchsia, it makes me so happy to know that you like our app😄. Please feel free to reach out to us anytime you need help, we are always here to help you grow. Thanks for your fabulous review!😃
Jane
UPDATE: The customer support reached out to work with me to find a solution. Fortunately, we agreed to a number of collected emails that was deemed fair to both parties and they would develop pricing plan based on number of collected emails rather than impressions. I bought the tokens to validate email addresses and such and felt good about it, but still I get bounced emails. But since I don't know how many times it was successful at weeding them out, the thing I dislike most about it is the pricing plan is based on number of impressions, rather than number of subscribers it collected. And now at the heart of Black Friday sales, the app got disabled because the number of impressions exceeded while only a fraction actually subscribed. I am looking for another app.
Hi Fabb Pets,
We'll be more than happy to help you out with all of this, could you please email us at info@trytada.com?
We look forward to helping you out with this!
Best,
Jeremy,
Awesome experience and great customer support!
The CS team guided me through the process and it was so easy to use!!
theyve been really helpful with answering questions! Also, i love the pop up and its so easy to set up !
Angelic & Hood Shop, nothing makes us happier than to know we are creating a convenient experience for you😃 Thanks for your superb review😄
Jane
Customer service is fast and they are always willing to help you. Ive used them for a short while but this is my favorite app to have for my customers.