Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization, and effectiveness in boosting customer engagement. The interactive spin-the-wheel feature is praised for growing email lists and increasing conversion rates. The customer service, especially representatives like Jeremy, is highly commended for their responsiveness. The app's free plan with limited impressions is beneficial for new businesses. Merchants have reported increased email collection and sales within days of use. The app is also recognized for its affordability and unique discount offering method.

Edited May 14, 2020

the app looks nice and has good features but I need it to work with omnisend and it doesnt... please update and i will update the review.

EDIT:
Their support team reached out and helped me step by step making it work with Klaviyo by adding new sync settings. I appreciate the help and can now sync my list, yay! Really good support that cares!

Uber Backpack
Hong Kong SAR
5 months using the app
Tada replied July 17, 2020

Uber Backpack, it's great to know your issue was resolved. Thanks for your review, we really appreciate it 😄 Please let us know if there is anything else we can help you with, in the future. And yes, the support really cares 😃
Jane

August 10, 2022

Customer Service helped me quickly with my issue. Nice free features. It is good for lead generation and to enhance sales with discounts.

Herrenrucksack Shop
Germany
5 months using the app
May 21, 2020

Great app, one of the few that really had the free version. Also they give quick and helpful support. Keep customers interacting with the website more.

52 Wonders
Germany
5 months using the app
Tada replied July 17, 2020

52 Wonders, it's awesome that our app is helping you interact better with your customers😃 Please contact us if you have any questions for us. Thanks for you positive review👍
Jane

March 11, 2022

I have a 4% conversion rate since I started using the pop-up and have collected more emails than I would have without it. The customer support is top-notch. I highly recommend this app.

Rock Your Notebook
United States
5 months using the app
Tada replied April 11, 2022

Rock Your Notebook, we are excited to see your conversion rates grow 😄 Thanks for sharing such a wonderful review. If you have any questions or need any help feel free to contact us, we will do everything we can to help you ✌
Jane

March 28, 2022

I used this app to run spin the wheel on our website. Intuitive setup and lots of settings. Support is also responsive.

EUBI AU
Singapore
5 months using the app
Tada replied July 2, 2022

EUBI AU! Thanks for your awesome review. It's great to know you like the features😄. Let us know if there is anything we can do to make it better✌
Jane

Edited May 18, 2020

Excellent customer service. Waiting for the multi currency option on all the widget apart from that excellent app. Recommend it

Boss Haustiere
India
5 months using the app
Tada replied May 17, 2020

Hi there 😃, Jeremy here with the Tada Support team. I have great news for you on this! We support multi-currency for 2 of our 5 Widgets already and we'll be more than happy to improve the app based on your needs!

I've already reached out to you by email, we're excited to help you with this 🎉!

Cheers,
Jeremy,

October 9, 2022

tada is my favorite wheel app, it is very effective and easy to use, and the customer service is very helpful

531 Giftshop
United States
5 months using the app
February 13, 2022

excellent app and amazing service. support is very thorough and Jeremy was very attentive to all of my questions.

Primestyle.com
United States
5 months using the app
Tada replied April 11, 2022

Primestyle.com, thanks for you amazing review😄. We are always happy to help you with anything, contact us anytime you need help or have a feedback for us ✌
Jane

December 21, 2022

We have been using this app for serval months. Works well. Really easy to install and use. Customer Service is great as well.

AIR RELAX
United States
4 months using the app
April 17, 2023

I heard about this app through a person who uses it and they loved it so I decided to give it a try. So far so good. Easy and smooth to navigate and the support is there to help every step of the way. Plus, who doesn't love a good spin wheel.

Heiress Jewelers
United States
4 months using the app