Leap Auto Tags | All‑in‑1 Tags , 205 avaliações
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Nice app, mediocre support. We asked whether we could display customer tags in storefront dashboard, got a no after waiting for almost a week and some chasing. We planned to pay someone else to do it so we tried to look at Google to see how we could express ourselves accurately so we could get an accurate pricing on this. After spending a couple of hours on Google, we discovered that what we actually need is - TAADAA!! 3 lines of codes!! Nothing custom, 100% available in Shopify's official dev documents. Copy and paste, done. Didn't expect it to be that easy as we got rejected from them. So...the app 100% does what it says, but please do not expect anything extra from the support like what other apps did.
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Update: So...the app developer get back with a thousand-word explaining their thoughts but chose not to get you a 3-line coding available in official dev document, saying that they are solo devs, have no time, but got time to write such a long, meaningless article. What we asked is a very simple and sensible feature - if we use customer tag to tag customer who is VIP, they should have ways to know and at the end it is us, spending time to improve this app! Caveat Emptor, we are going to switch for another app with better support experience.
Founder of the app here. I think this is an unfair review and let me explain why.
It is very clear from the app listing and if you try to use the app that it only offers the functionality to update the tags based on various rules.
The app doesn't do any theme changes and I'm not sure why you thought otherwise. Had you requested a custom condition to tag your orders, customers, or product e.g, the ability to tag based on the XYZ field, I'd be more than happy to add support for it in the app and have done that numerous times for other customers in the past as you see from other reviews of the app.
But your request was asking us to do theme changes for your shop that is not what the app does or advertises. I guess your expectation is incorrect primarily because most apps on the app store actually do theme edits and for them, doing small customization for your store is probably not a big deal but I'm not a theme developer and it's just unfair to ask me to edit your theme.
I didn't say no to your request because it was more than "3 lines of code" nor I said that it was not covered in Shopify official dev documentation. I said no to your request because it has nothing to do with app functionality.
I also want to point out that I'm a solo developer, building and managing the app. I do take feature requests all the time and go out of my way to build custom workflows, add support for conditions that other tagging apps don't support to make customers successful. But by "do not expect anything extra from the support", you are expecting me to do theme edits, I want to be categorically clear that this app or the support team (me) doesn't offer it.
If you need an app to automatically tag your orders or customers then look no further because this is the best app for the job! It works great and the development team is always there to help with whatever you need.
Love this app!!! and the developer behind it created a feature for me in less than a week that allows my customized back end to tag purchases. While i was still in the free trial mode! What?! Here's what he wrote me: "I figured out a way to identify orders imported through your portal and I will add support for it in the app by sometime next week." And he did just as he promised. Great widget, great support.
Really great support from the team. Communicated very clearly, understood my issue and resolved it very quickly.
This is exactly what i needed to remove hours of menial work which I would no doubt make mistakes on and even better it changes the tags based on the parameters I set when a product is sold or updated. Aamir was really helpful when I had a query and came back super quickly.
Used this App to help tag customers who had single or multiple orders but had 100% returned, so had a positive order count but a £0 lifetime spend, this in turn helped with another App. Workflows were easy to set-up and Aamir was pro active in helping with my questions.
Been able to process all existing customers was the key here too. (plus avoided major spreadsheet work)
What a great app and fantastic service! I had a rather complex tagging enquiry. Aamir was not only able to set it up for me, he also wrote new code to accommodate my request too! I am very happy and highly recommend the app. Fantastic support and fraction of the price of the other available apps.
We are using this app to tag orders in several to streamline our back office operations. It does exactly what we need and the support team is pretty responsive! We really appreciate this app and don't know what to do if we would have it anymore.
i just tried this app and it works really well. very easy and the support people are very cool. i recommend this app.
Great app. Figured out how to let me auto tag products via margin. Very very helpful. can't say anything bad about the experience.