TagFly Google Ads, GA4 & GTM
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The integration only worked through GA4 setup. Despite the excellent and responsive support from Customer Service, we were unable to get conversion goals functioning directly within Google Ads. In the end, the only reliable solution was to import the goals from GA4 into Google Ads — this was the only setup that worked as intended.
Despite this limitation, I ultimately returned to using this app after testing several alternatives that failed to meet our needs, including:
Stape Server GTM
Levar Conversion Tracking
∞ Google Ads Tracking & GTM
GroPulse GTM & Data Layer
In fact, we tried most of the available apps. Many were removed shortly after installation either because they couldn’t be configured properly or simply didn’t work for our setup.
This app, while not perfect, was the only one that gave us a working integration — and for that reason, we decided to continue using it.
Dear our customer,
Thank you for sharing your feedback, and I sincerely apologize for the frustration experienced during the setup process. I understand how important it is to track conversions accurately and promptly.
To clarify, the delay in Google Ads conversion data was likely due to two factors:
1. Timeframe: Google Ads typically requires 12–24 hours to process and display conversion data after the first recorded event. Your tracking was enabled on May 26 (17:34 UTC), and by May 28, the system may not yet have captured conversions—especially if no users converted from ads during that short window.
2. Channel Removal: On the evening of May 28, the Google Ads channel was disconnected, which halted all tracking. Our team had shared a detailed report confirming no ad-driven conversions occurred between May 26–27, and we advised allowing more time for data to populate.
While the GA4 workaround resolved the issue, I hope you can connect Google Ads again and give it some time to capture the data. If you encounter any issues, our support team is always happy to help.
Your patience and understanding are greatly appreciated.
Best regards,
Kaylee from Tagfly Team
Great solution for our store. There was an oAuth issue with Google that they were able to diagnose and fix - so not only good GTM container tech but helpful support.
Thank you for the great review! 😊 We're thrilled to hear that TagFly Google Tag GTM Tracking app is working well for your store. It's fantastic that our support team could assist with the oAuth issue and get things sorted out. If you need any more help or have further questions, just let us know! 👍
Really great support! i had some troubles configuring my Google Ads tag correct and they have helped me within minutes every time! No coding needed, just follow the steps and you are good to go!(as long as you configure the correct ads account :))
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that the TagFly Google Ads, Tag Manager app support team could help you quickly with your Google Ads tag configuration. It’s great that the setup is simple and code-free — just follow the steps and you’re all set! 🚀
If you ever need more assistance or tips, we’re always here to help. Thanks again for your support! 💬📈💙
Die App ist einfach und Übersichtlich und der Service beim einrichten war super einfach. Das Service Team ist echt schnell und zuverlässig :) Geholfen hat mir Cam die mein Einstellungen innerhalb von Minuten überprüft und angepasst hat. Kann ich nur empfehlen :)
Vielen Dank für die großartige Bewertung! 🌟 Es freut uns sehr, dass du die App als einfach und übersichtlich empfindest und unser Service-Team dich so schnell unterstützen konnte. Ein großes Lob an Cam für die tolle Hilfe! 😊 Wir schätzen deine Empfehlung sehr und sind jederzeit für dich da, falls du Unterstützung benötigst. 🚀
Amazing support great app. Thank you so much for your help.
Thank you so much for your kind words 😊
We’re really happy to hear that you’re enjoying TagFly Google Ads, Tag Manager app and that you had an amazing support experience. Providing a reliable app together with helpful and responsive support is exactly what we aim for 🚀✨
Your appreciation truly means a lot to our team. If you ever need any further assistance with TagFly Google Ads, Tag Manager app, please feel free to reach out anytime. We’re always here to help 💙
Excellent tracking solution with outstanding support"
As someone without extensive GTM setup experience, I found their guidance made the process incredibly simple. While there is some manual GTM configuration required (importing the pre-built container for Facebook tracking), the process is well-documented and straightforward.
I found their support team to be very professional and timely. Even when they didn't have immediate answers to complex integration questions, they followed up promptly and provided thorough solutions.
Perfect for businesses that need reliable, comprehensive tracking with proper guidance. I highly recommended this app for any Shopify store serious about accurate conversion tracking.
Thank you so much for your detailed and thoughtful 5-star review!
We’re thrilled to hear that you found our tracking solution and support team helpful throughout your setup process. It’s great to know that our documentation and guidance made things simple, even for those without extensive GTM experience. We always strive to provide timely and professional support, and your kind words mean the world to us.
Your recommendation is greatly appreciated, and we’re so glad our solution aligns with the needs of businesses serious about accurate conversion tracking. If you ever have more questions or need further assistance, we’re here for you! 😊🙌✨
The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues:
1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok
2. This app does not provide basic reporting and exporting abilities to track over time for analysis
3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution.
4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue.
Hello there,
I’m sorry to hear about your experience and appreciate you taking the time to provide feedback.
Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform.
Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future.
I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer.
Thank you for your patience and understanding as we work to improve our services.
Best regards,
Kaylee
Wonderful support staff! They helped me instal everything when running into trouble. Now everything is running perfectly.
Thank you for your amazing feedback! 🌟 We’re so glad to hear that our support team was able to help you get everything installed and running smoothly. 😊 Your satisfaction means so much to us! If you ever need any further assistance, we’re always here to help. Thanks again for your support! 🙌✨
This app is amazing. It's well built, manageable inside Shopify, straightforward installation and guidence through setup.
For the first time ever I got my purchases matched 100% in GA4 to the Shopify reported sales.
On top of that, we got some issues regarding recent GTM changes about automatic Google tags, and their support team was amazing - top level service and response times despite our different time zones.
Thank you for the amazing review! 🎉 We’re so happy to hear that TagFly has been a game changer for your Google Ads and Tag Manager setup! The fact that you were able to match your purchases 100% in GA4 to Shopify’s reported sales is fantastic! 📊🚀
We’re also glad that our support team could assist you quickly, even with the challenges around recent GTM changes. Their dedication to providing top-level service, no matter the time zone, is something we truly pride ourselves on! 🌍💪
Thanks again for sharing your experience — we appreciate your trust and your high recommendation! 😊 If you need any further support, we’re always here for you!
Incredibly useful. Makes tracking configurations easy. Also very good customer support.
Thank you for sharing this wonderful review! 🙌 We’re thrilled to know that TagFly Google Ads, Tag Manager app has been incredibly useful for your tracking setup and that our support team could assist you well. 💡✨ Your feedback motivates us to keep improving and providing the best experience possible! 🚀