TagFly Google Ads, GA4 & GTM
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Great solution for our store. There was an oAuth issue with Google that they were able to diagnose and fix - so not only good GTM container tech but helpful support.
Thank you for the great review! 😊 We're thrilled to hear that TagFly Google Tag GTM Tracking app is working well for your store. It's fantastic that our support team could assist with the oAuth issue and get things sorted out. If you need any more help or have further questions, just let us know! 👍
Really great support! i had some troubles configuring my Google Ads tag correct and they have helped me within minutes every time! No coding needed, just follow the steps and you are good to go!(as long as you configure the correct ads account :))
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that the TagFly Google Ads, Tag Manager app support team could help you quickly with your Google Ads tag configuration. It’s great that the setup is simple and code-free — just follow the steps and you’re all set! 🚀
If you ever need more assistance or tips, we’re always here to help. Thanks again for your support! 💬📈💙
Excellent tracking solution with outstanding support"
As someone without extensive GTM setup experience, I found their guidance made the process incredibly simple. While there is some manual GTM configuration required (importing the pre-built container for Facebook tracking), the process is well-documented and straightforward.
I found their support team to be very professional and timely. Even when they didn't have immediate answers to complex integration questions, they followed up promptly and provided thorough solutions.
Perfect for businesses that need reliable, comprehensive tracking with proper guidance. I highly recommended this app for any Shopify store serious about accurate conversion tracking.
Thank you so much for your detailed and thoughtful 5-star review!
We’re thrilled to hear that you found our tracking solution and support team helpful throughout your setup process. It’s great to know that our documentation and guidance made things simple, even for those without extensive GTM experience. We always strive to provide timely and professional support, and your kind words mean the world to us.
Your recommendation is greatly appreciated, and we’re so glad our solution aligns with the needs of businesses serious about accurate conversion tracking. If you ever have more questions or need further assistance, we’re here for you! 😊🙌✨
The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues:
1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok
2. This app does not provide basic reporting and exporting abilities to track over time for analysis
3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution.
4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue.
Hello there,
I’m sorry to hear about your experience and appreciate you taking the time to provide feedback.
Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform.
Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future.
I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer.
Thank you for your patience and understanding as we work to improve our services.
Best regards,
Kaylee
wasnt working immediately but the support theme fixed it quite fast. I can finally track my purchases now
Thank you for your feedback! 🌟 We’re sorry to hear the app didn’t work immediately, but we’re glad our support team was able to resolve the issue for you quickly. If you have any further questions or need assistance, please don’t hesitate to reach out, we’re always here to help. Thanks again for your support! 🙌✨
This app is amazing. It's well built, manageable inside Shopify, straightforward installation and guidence through setup.
For the first time ever I got my purchases matched 100% in GA4 to the Shopify reported sales.
On top of that, we got some issues regarding recent GTM changes about automatic Google tags, and their support team was amazing - top level service and response times despite our different time zones.
Thank you for the amazing review! 🎉 We’re so happy to hear that TagFly has been a game changer for your Google Ads and Tag Manager setup! The fact that you were able to match your purchases 100% in GA4 to Shopify’s reported sales is fantastic! 📊🚀
We’re also glad that our support team could assist you quickly, even with the challenges around recent GTM changes. Their dedication to providing top-level service, no matter the time zone, is something we truly pride ourselves on! 🌍💪
Thanks again for sharing your experience — we appreciate your trust and your high recommendation! 😊 If you need any further support, we’re always here for you!
Great app which allows to track your conversions in real time. Easy to configure and great reactive and efficient support.
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you’re enjoying the app’s real-time conversion tracking and found it easy to configure. 😊 It’s also wonderful to know our support team was responsive and efficient in assisting you. Your feedback means a lot to us, we’re always here if you need anything! 🙌✨
Great inisghts in the app and the customer service is happy to help. Excited to see which insights the app can give us in the near future!
Thank you for your fantastic review! 🌟 We're thrilled to hear that you're enjoying the app's insights and that our customer service team has been helpful. 😊 We’re excited for you to discover even more valuable insights as you continue to use the app. If you ever need assistance, feel free to reach out, we’re always here to help! 🙌✨
The support is great and they seem genuinely helpful and nice, but I had problems since day one. (Google Ads not tracking, Meta tracking but not assigning events to the campaigns anymore...)
I don't know if I just got unlucky, because I see these amazing ratings, but really double check your conversions because in my case both Google/Meta were really off.
Luca
Hi Luca,
Thank you so much for your honest feedback, and we're truly sorry to hear about the issues you experienced with Google and Meta tracking.
We’re really glad to hear you found our support team helpful and kind—that means a lot to us. That said, we completely understand how frustrating it must have been to face tracking problems from day one, especially when accurate conversion data is so crucial for your campaigns.
We would genuinely appreciate the opportunity to support you again. If you’re open to it, we’d love to help you reinstall the app with direct support from our technical team to make sure everything works as expected from the start.
Please don’t hesitate to reply to our support email or reach out to us again via email support@omegatheme.com or our 24/7 support channel. We're here to help and committed to giving you the reliable experience you deserve.
The app is well designed, and very friendly to use. Any non-technical person can set it up in a matter of clicks.
The support is also very responsive and customer oriented.
Thank you for your kind words! We're delighted to hear that you find the app user-friendly and easy to set up. It’s great to know our support team has been responsive and helpful. If you need any more assistance or have any questions, we’re always here to help! 😊
