TagFly Google Ads, Tag Manager

Thank you for the amazing review! 🎉 We’re so happy to hear that TagFly has been a game changer for your Google Ads and Tag Manager setup! The fact that you were able to match your purchases 100% in GA4 to Shopify’s reported sales is fantastic! 📊🚀

We’re also glad that our support team could assist you quickly, even with the challenges around recent GTM changes. Their dedication to providing top-level service, no matter the time zone, is something we truly pride ourselves on! 🌍💪

Thanks again for sharing your experience — we appreciate your trust and your high recommendation! 😊 If you need any further support, we’re always here for you!

Thank you so much for your amazing 5-star review! Your kind words made our day! 🥰 We're thrilled to know you enjoyed your experience with us. 🎉 Your support means the world to us, and we can't wait to serve you again! 🙌

If there's anything else we can do to make your experience even better, just let us know. Have an awesome day! 🌈

🌟 Thank you so much for your fantastic feedback! We're delighted to hear that the easy installation and strong support made a difference for you. It’s great to know our app has been a game changer for tracking conversions across many channels. We appreciate your trust and are always here to help make your experience even better! 🙌💙

Hello there,

I’m sorry to hear about your experience and appreciate you taking the time to provide feedback.

Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform.

Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future.

I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer.

Thank you for your patience and understanding as we work to improve our services.

Best regards,
Kaylee

Hi Luca,

Thank you so much for your honest feedback, and we're truly sorry to hear about the issues you experienced with Google and Meta tracking.

We’re really glad to hear you found our support team helpful and kind—that means a lot to us. That said, we completely understand how frustrating it must have been to face tracking problems from day one, especially when accurate conversion data is so crucial for your campaigns.

We would genuinely appreciate the opportunity to support you again. If you’re open to it, we’d love to help you reinstall the app with direct support from our technical team to make sure everything works as expected from the start.

Please don’t hesitate to reply to our support email or reach out to us again via email support@omegatheme.com or our 24/7 support channel. We're here to help and committed to giving you the reliable experience you deserve.