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Super simple to implement! happy with the support! Very credible app, robust support! This app will help us a lot! Lacks a bit in terms of flexibility, but that does not inibit me to give a solid 5 starts!
👍 thank you for an amazing review!
On mobiles customers could not remove pop up to shop! I have paused it for now to look at alternatives
We assisted Eco Intimates team with the issue resolution but they did not remove the 1-star review :(
Easy to install and customize the branding, support is fantastic, very simple and effective app. Highly recommend this app.
Excellent app - helps get you email subscribers, while making your customers happy. A win-win situation for everyone.
Thank you!
I am updating my review to 4 stars, not 5, because I was taken care of, as soon as I wrote the 1 star review. I think it doesn't have to get to this point to receive a good customer support.
I was Extremely bad customer support.
I installed their app, then had to change my theme and couldn't switch the app from one theme to another. In their FAQ, It wasn't clear to me how to do this so I reached out to them to help me out, I did not want to mess with my coding. The first time they replied that they didn't see my website in their customer list, so I had to send them a screenshot proving that I had installed their app, by the way they ask you to reply by messenger then you think your message will be taken care of in a few minutes while it took them 5 days to get back to me asking me to delete the app and reinstall it, so I did, and I still cannot see the required page on my Shopify store so I can linked it to my menu.
On top of this, I have requested twice to have a Demo and no one reached out.
Unless they reach out fast and solve the issue, I am keeping my 1 star.
We reacted to the customer concern and reviewed the integration by requesting Shopify collaborator access. We also assisted the customer with further questions but Nada Sawaya rejects removing their 1-star review.
There is no integration issue with Talkable, but they still ignore our emails.
Very easy to set up in terms of rules and design, having all main customization possibilities. And the most important - it is working exactly as described. I tested myself from my website, sent links to a friend through 3 different channels, messages were received properly. If clicked, discount code was revealed. It is automatic created and automatic goes to checkout. Now, I am waiting to see the results with real customers.
Thank you for an amazing review!
Uninstalled when I figured out my Reward app had Referral capabilities. After deleting the app it continued to run on my website and I can't get it off.
We are sorry this issue happened. I just deactivated your referral program so the issue is gone. We will be glad to assist you in case you have any further questions, just reach out to our support through the widget at help.talkable.com.
Great app, the customer service is good. They reply my message within few minutes and solved my problem.
I would recommend to use this app, it's simple and easy:)
Glad you love the app!
We had a great success using Talkable for referral marketing. Easy implementation, high conversion. Highly recommended
Thanks for the review, we’re glad you can see results so quickly with Talkable!
Really love this app — it does so much that it's hard to believe that it's free! My customers haven't really used it much just yet but it's only been about a month.
I would love to see more options to style and configure the alerts. The hard corners of the alert windows and the all caps text really don't match the rest of my theme, but unfortunately I'm stuck with them.