After Hours: AI Chatbot

After Hours is an AI support assistant that helps customers when your live chat is offline.

After Hours helps merchants provide consistent customer support when their team is unavailable. The app automatically answers common questions, guides shoppers through store policies, and assists with order lookups to reduce support delays. It also helps customers add products to their cart, update their cart, and continue shopping without waiting for live agents. By keeping customers supported at all times, merchants can maintain a smoother buying experience and reduce missed opportunities.

• Automated customer support when live chat is offline
• Answers FAQs, policies, and order questions instantly
• Helps customers add and update items in their cart