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I have been working with AK from TargetBay for a little over 9 month now & I really love how responsive AK is to my emails & questions. He also understands the needs of my small business & offers solutions. With TargetBay we where able to get more traffic to our website and therefore more sales. The review app makes super easy for my customers to leave feedback and rate my products which in return helps new customers make an informed decision. I'm overall very please with TargetBay & AK's customer service.
I used this app to help us get reviews, which we were struggling with. Senthil made it very easy with his knowledge, skill and patience, which is very important to us. We appreciate the app and Senthil very much.
The onboarding process was easy and they took care of all the setup on my site. They gave good training on how to use the tools. I still have to get try all the features but so far so good.
I did a ton of research to find the best review site. TargetBay was a little more expensive than others, but once everything was onboarded, I realized why... not only does the company customize your Review layout to match your website... they do it all for you! I read other reviews where companies don't help you. They also did an onboarding phone call and were super nice.
Signed up TargetBay after struggling with 2 other apps, and it has already exceeded what the others were lacking. I had a question with a feature and after submitting a question, AK immediately scheduled a conference that answered my questions and also taught me more that I didn't know. Thank you so much!