리뷰 (65)

전체 평점
4.5
평점 수준당 개수
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2023년 7월 25일

Look, when I was first approached by this group, I was concerned. Their workforce is concentrated thousands of miles from my base of operation and their prices were a little too low to feel legitimate (I was with a crappy company before). But man am I glad I came over. TargetBay has the fastest customer service of ANYWHERE I have ever seen. My guy is Ron, who is awesome, but a few others there I have interacted with were great too.

I have been able to talk to them via email, zoom, and phone. Phone often actually. There has been an accent issue once or twice, but never with my service rep Ron.

The services and features of their app are substantially similar to other services. Not exactly breaking down walls, but definitely what I need. I don't see myself ever jumping ship. Still think my rates are best in class and the service is still AMAZING.

They do roll out updates, but not very often. Personally, I like that because with so much going into a business, I like to have consistency. Shopify changes stuff CONSTANTLY and I hate it. TargetBays approach is refreshing in that way.

A few of the email building features feel uneven and at times wonkey, but you do learn to work with them. Having used MailChimp and Springbot, the TargetBay UI works about the same.

Overall, LOVE these guys. Can't recommend enough. Hope you get Ron. He is awesome!

BrycesDice
미국
앱 사용 기간 거의 2년
2021년 2월 19일

I am using this app to help attract new customers, grow my email list, and recover abandoned carts. The customer service has been great!

Overcup Press
미국
앱 사용 기간 거의 2년
2023년 2월 17일

Great support and service. Very responsive to questions and always willing to help when asked. The app is easy to use and the TargetBay team listen to customer requests to further expand features to continually make the app better!

BBK Performance
미국
앱 사용 기간 거의 2년
2023년 8월 25일

I am very impressed with the functionality of this app and the excellent customer service by Ron from Target Bay!

Earths Elements
미국
앱 사용 기간 거의 2년
2021년 2월 3일

This is a great product with excellent support. They were very helpful during the setup, as we worked to customize the look and feel that we wanted. Customer service responds extremely quickly if you have any issues, and our review program has really helped to drive SEO and revenue. This is much more cost effective than some of the other, high-end review programs and the results are superb.

Brooklyn Candle Studio
미국
앱 사용 기간 거의 2년
2023년 8월 21일

I've been with TargetBay for several years now. My personal CS agent, Ron, is always readily available to help and gets any issues fixed quickly.

Megan-Ilene
미국
앱 사용 기간 1년 초과
2021년 5월 14일에 편집됨

The absolute best Customer Service of any company We have worked with! Do yourself a favor and give TargetBay a shot. The contract is month to month and the suite of services are fantastic. We use the email marketing, abandoned cart pop-up, automated emails, abandoned cart emails, email marketing creation services, and adroll marketing. Great time savings to have it all in one place.

Surf-fur
미국
앱 사용 기간 1년 초과
2023년 3월 10일

We've been using the reviews for over a year now and we've seen a lot of great reviews coming in. Ron has been great to work with and connects with us right away if we have questions, or need support.

Dice Dungeons
미국
앱 사용 기간 1년 초과
2023년 10월 19일

Once you start using the program it's very intuitive. If you need help, the team is quick to resolve the issue. Customer service is what sets Target Bay apart!

BREVENA LABORATORIES, LLC
미국
앱 사용 기간 1년 초과
2019년 8월 27일에 편집됨

We needed more customer reviews for our new website, and TargetBay delivered. Plus they have a lot more tools to engage consumers, which has significantly improved our conversion rate and return customer rate. The ROI has been awesome, and their customer support is also great! As we keep learning, they help us to tweak our settings for better performance.

iDrink Products
미국
앱 사용 기간 1년 초과