评论 (64)

整体评分
4.4
每个评分等级的数量
  • 92% 的评分是 5 星
  • 0% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 5% 的评分是 1 星
2019年10月9日

Excellent APP. I am pretty happy. Awesome support team as well. They have plenty of tools to engage the customer. I definitely recommend the app.

Crystal Skin Co
葡萄牙
大约2年 人在使用应用
2023年7月25日

Look, when I was first approached by this group, I was concerned. Their workforce is concentrated thousands of miles from my base of operation and their prices were a little too low to feel legitimate (I was with a crappy company before). But man am I glad I came over. TargetBay has the fastest customer service of ANYWHERE I have ever seen. My guy is Ron, who is awesome, but a few others there I have interacted with were great too.

I have been able to talk to them via email, zoom, and phone. Phone often actually. There has been an accent issue once or twice, but never with my service rep Ron.

The services and features of their app are substantially similar to other services. Not exactly breaking down walls, but definitely what I need. I don't see myself ever jumping ship. Still think my rates are best in class and the service is still AMAZING.

They do roll out updates, but not very often. Personally, I like that because with so much going into a business, I like to have consistency. Shopify changes stuff CONSTANTLY and I hate it. TargetBays approach is refreshing in that way.

A few of the email building features feel uneven and at times wonkey, but you do learn to work with them. Having used MailChimp and Springbot, the TargetBay UI works about the same.

Overall, LOVE these guys. Can't recommend enough. Hope you get Ron. He is awesome!

BrycesDice
美国
接近2年 人在使用应用
2021年2月19日

I am using this app to help attract new customers, grow my email list, and recover abandoned carts. The customer service has been great!

Overcup Press
美国
接近2年 人在使用应用
2023年2月17日

Great support and service. Very responsive to questions and always willing to help when asked. The app is easy to use and the TargetBay team listen to customer requests to further expand features to continually make the app better!

BBK Performance
美国
接近2年 人在使用应用
2023年8月25日

I am very impressed with the functionality of this app and the excellent customer service by Ron from Target Bay!

Earths Elements
美国
接近2年 人在使用应用
2021年2月3日

This is a great product with excellent support. They were very helpful during the setup, as we worked to customize the look and feel that we wanted. Customer service responds extremely quickly if you have any issues, and our review program has really helped to drive SEO and revenue. This is much more cost effective than some of the other, high-end review programs and the results are superb.

Brooklyn Candle Studio
美国
接近2年 人在使用应用
2023年8月21日

I've been with TargetBay for several years now. My personal CS agent, Ron, is always readily available to help and gets any issues fixed quickly.

Megan-Ilene
美国
1年多 人在使用应用
编辑时间:2021年5月14日

The absolute best Customer Service of any company We have worked with! Do yourself a favor and give TargetBay a shot. The contract is month to month and the suite of services are fantastic. We use the email marketing, abandoned cart pop-up, automated emails, abandoned cart emails, email marketing creation services, and adroll marketing. Great time savings to have it all in one place.

Surf-fur
美国
1年多 人在使用应用
2023年3月10日

We've been using the reviews for over a year now and we've seen a lot of great reviews coming in. Ron has been great to work with and connects with us right away if we have questions, or need support.

Dice Dungeons
美国
1年多 人在使用应用
2023年10月19日

Once you start using the program it's very intuitive. If you need help, the team is quick to resolve the issue. Customer service is what sets Target Bay apart!

BREVENA LABORATORIES, LLC
美国
1年多 人在使用应用