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Do not waste you money!!! I found another review app for my website so I canceled my one year service with TargetBay. They gave me such a hard time and kept on saying they will be giving me my refund. Well they haven't and now they're not returning my emails. No refund!!! It's been months now. Not a business to trust. Keep far away!!!
Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.
I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched.
Thank you!
This review system is not reliable. You will see reviews on the website and for couple days they are gone from the website. They promised to fix for the entire year however their system will dispensary, they will fix and it will dispensary again. You can not trust the system what so ever and now they deleted the app, took away my reviews and most likely all my reviews of 800 and plus are gone. I have to choose different company and restart my reviews.
many features w/reasonable pricing. Working w/them two years. very responsive to client's concerns w/solving matters promptly.
I highly recommend this app and have been using it for over one year. Ron has provided exceptional customer support and has helped me get the most advantage out of the great functionality that the app provides.
I just completed a very detailed and informative call with Ron regarding strategies for BFCM. I am very excited to start implementing these strategies, and confident that I will receive the support to execute them successfully. We also discussed their new loyalty program and I am glad to see thatt they have added this feature in time for the holidays.
First of all this is the only app I have experienced with any customer service . Not to mention I was blown away with all the help I received. So far seems to me like the best Reviews app there is out there! Well done Target Bay and thank you so much for all your help.
I have been using Target Bay for over a year and am quite happy with how it works, it has generated a lot of reviews with the automated emails asking for reviews after shipping products.
Look, when I was first approached by this group, I was concerned. Their workforce is concentrated thousands of miles from my base of operation and their prices were a little too low to feel legitimate (I was with a crappy company before). But man am I glad I came over. TargetBay has the fastest customer service of ANYWHERE I have ever seen. My guy is Ron, who is awesome, but a few others there I have interacted with were great too.
I have been able to talk to them via email, zoom, and phone. Phone often actually. There has been an accent issue once or twice, but never with my service rep Ron.
The services and features of their app are substantially similar to other services. Not exactly breaking down walls, but definitely what I need. I don't see myself ever jumping ship. Still think my rates are best in class and the service is still AMAZING.
They do roll out updates, but not very often. Personally, I like that because with so much going into a business, I like to have consistency. Shopify changes stuff CONSTANTLY and I hate it. TargetBays approach is refreshing in that way.
A few of the email building features feel uneven and at times wonkey, but you do learn to work with them. Having used MailChimp and Springbot, the TargetBay UI works about the same.
Overall, LOVE these guys. Can't recommend enough. Hope you get Ron. He is awesome!
I am very impressed with the functionality of this app and the excellent customer service by Ron from Target Bay!