Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 16, 2023

My account manager Ben has been thorough on following up anytime I have had an issue or concern. It is amazing to work with a company that values 1 on 1 support so much. Very happy to be using TargetBay as it has many useful tools and a UI that is very easy to navigate.

Zacuto
United States
10 months using the app
December 1, 2022

We are very happy with the service and support provided by TargetBay and our account manager Ben. He is always extremely helpful and responsive! We appreciate the follow up and thorough explanations.

Foxgloves, Inc
United States
10 months using the app
November 7, 2019

I had some difficulty working out what to do with the app - I received incredible hand holding and would recommend the app and the highly experienced team.

Zing Organics
United Kingdom
10 months using the app
October 21, 2018

I use this app to help collect reviews by engaging customers through the Mail After Shipment tool. The pre-built templates allow you to start collecting reviews right away by just enabling the templates you want to use. It's very user-friendly and the application support seems top-notch as they were quick to respond to a question I had. I'm looking forward to collecting more product and site reviews as well as questions in which I can provide answers directly on my website.

Tick Tockets
United States
10 months using the app
March 2, 2021

I have been working with AK from TB for about 6 months now. He has done a great job with responding to my emails and helping us increase STDIO Beauty's sales through email marketing. He takes the time every week to help me design and schedule email templates to send out which is very helpful for me considering my busy schedule.

STDIO BEAUTY
United States
9 months using the app
April 29, 2021

This app has streamlined our email marketing, customer reviews, and marketing automation. Plus, their support is super responsive and very helpful. I def recommend!

Buki
United States
9 months using the app
January 7, 2022

Highly recommend TargetBay. AK and Bala have been the best to provide any support needed ever. Easy to use platform for reviews and popups at a very reasonable price. Amazing Services!!

Bison Life
United States
9 months using the app
Edited April 14, 2021

We have been using the app to gather and show reviews for products on our site. AK got that setup and looking good right away. Had a great call with Balli and AK regarding strategy, function, features for implementing email automation, retargeting and pop ups. Really helpful and excited to get started with them.

Santa Barbara Hives
United States
9 months using the app
April 27, 2021

I've been with Target Bay for a few years now and they are super friendly, very responsive and offer the best customer service. They have also helped us solve super technical problems with regards to sending emails. I would highly recommend.

Tinte Cosmetics
United States
9 months using the app
February 4, 2022

The app works great and makes it easy for customers to leave reviews. We collected a sizable number of reviews within the first couple weeks which helped us increase confidence with first-time shoppers and grow sales. The support team is amazing, very proactive suggesting improvements to our strategy to maximize the value and functionality of the app. I highly recommend it!

ACCA KAPPA
United States
6 months using the app