리뷰 (85)

전체 평점
3.6
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 21%가 별 1개입니다
2018년 4월 23일

Easy to use and it helps a lot in managing visitors and engaging with them.

Cisco Net Global
미국
앱 사용 기간 27일
답글 tawk.to개 2021년 9월 27일

Hi Cisco Net Global,

Thank you for supporting tawk.to and for sharing your review with the community!

We are happy to know that you find our widget easy to install and that it has helped in engaging your customers.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2016년 10월 15일

It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com

Entorno Bano
스페인
앱 사용 기간 24일
답글 tawk.to개 2021년 12월 1일

Hi Entorno Bano,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know you find our app the best in the market and that we made the installation process easy for you.

We value your feedback and will continue to provide excellent customer support to all our users.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2020년 10월 27일

Very detailed chat system which is available for all users. Many features, customization available.

BottleKeep
라오스
앱 사용 기간 21일
답글 tawk.to개 2021년 9월 27일

Hi BottleKeep,

Thank you for supporting tawk.to and for sharing your review in the community!

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add all kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2017년 10월 12일

I really liked it and plan to use it again or perhaps even try out their offer services like chat agents a little later on but for now, I just want to look at some other options.

Wig Store Hair And Beauty Canada
캐나다
앱 사용 기간 20일
답글 tawk.to개 2021년 10월 8일

Hi Wig Store Hair And Beauty Canada,

Thank you for choosing tawk.to and for sharing your review with the community!

Here's what you can expect with the Hired Agent service:

24/7 Access to the tawk.to team —

We create a group chat in the dashboard, so you can respond to our queries, educate our team, and give us feedback.

A team of agents —

We select a group of agents to study your site and get to know your business. Keep in mind that agents can only respond when information is readily available. So the more information and feedback you provide, the better we can respond on your behalf.

Access to our industry expertise —

We now have 5 million customers and growing! Trade on our experience. We can help you proactively engage more visitors on your site, integrate with your systems, and develop/create your FAQ's or Knowledge Base.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018년 4월 2일

The best of the best app! Very please with it

Uni T
미국
앱 사용 기간 18일
답글 tawk.to개 2021년 9월 27일

Hi Uni T,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and find it to be the best chat software in the market.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2016년 7월 2일

Lovely app....keeps us going @anokherang every day....easy and simple to use and very effective...no limitations on number of simultaneous chats and that also from a free app ...would have given more stars if there was such an option available !

Ruchi
www.anokherang.com

Anokherangstore
인도
앱 사용 기간 18일
답글 tawk.to개 2021년 12월 6일

Hi Ruchi,

Thank you for choosing tawk.to and for giving us an amazing review!

We appreciate your feedback and are happy to know that you find our widget effective in managing your customers.

The tawk.to app will always be free!

We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2021년 8월 6일

They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed.

plushygift
홍콩(중국 특별행정구)
앱 사용 기간 15일
답글 tawk.to개 2021년 8월 27일

Hi plushygift,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

There are some circumstances in which we have to escalate cases to find answers and it takes additional time to revert back to you.

To further check the status of your ticket, I will need the following details:

1. Property ID/website:

2. Ticket ID:

4. Add-on subscription:

3. Email:

4. Contact number (with area code):

I'll send a follow-up message to our dev team regarding your ticket/concern.

Kindly reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Thank you and I hope to hear from you soon.

2018년 8월 22일

Great app! Easy to install and use with both web, phone and windows based clients.

Australian Jet Ski Parts
오스트레일리아
앱 사용 기간 15일
답글 tawk.to개 2021년 9월 27일

Hi Australian Jet Ski Parts,

Thank you for choosing tawk.to and for sharing your review with the community!

Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.

Check out the links below to download the app:

Windows App: https://www.tawk.to/tawk-to-for-windows/

MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/

iOS app: https://apps.apple.com/app/tawk-to/id907458277

Android app: https://play.google.com/store/apps/details?id=to.tawk.android

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018년 5월 1일

Fantastic app! Easy to install and easy to use

Artico Pty Ltd
오스트레일리아
앱 사용 기간 14일
답글 tawk.to개 2021년 9월 27일

Hi Artico Pty Ltd,

Thank you for choosing tawk.to and for giving us 5-star review!

We are happy to know that you love our product and find it easy to install.

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2019년 5월 16일

I use this app for all my voice chat on all of my shopify stores. I have tested many others and this is by far the best. Great value and great app. Very happy.

Access World
오스트레일리아
앱 사용 기간 14일
답글 tawk.to개 2021년 9월 27일

Hi Access World,

Thank you for choosing tawk.to and for subscribing to our Video + Voice + Screensharing add on!

Our Video + Voice + Screensharing add-on is an optional way to communicate with your visitors via our chat, voice calls and two-way screen sharing.

Check our Knowledge Base article for the Video + Voice + Screensharing FAQs:
https://help.tawk.to/article/video-voice-screensharing-faqs

We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.