tawk.to Live Chat

Hi Alt Rocks,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our offline form useful for communicating with your customers.

Your widget will go offline as long as there is NO AGENT logged in to the Dashboard on either a computer or mobile device.

If you are using the Widget Scheduler, the widget will go offline when you are not logged in and also when your widget is scheduled to go offline.

The Scheduler's purpose is to make the chat widget go offline even if the agent is logged in.

Once the Scheduler is activated, you don't need to worry about forgetting to log out or manually setting your status to Offline.

Example:

Let's say you’ve scheduled your widget to appear online from 9 AM - 5 PM. If you log in before 9 AM, you can still monitor your visitors without receiving any chats. Your chat widget will stay offline and the visitor will get the offline form.

The same thing happens when the clock hits 5 PM. Even if there are agents online, the chat widget is forced to go offline (though chats in progress will continue until they are completed or the visitor leaves)..

To learn more, visit this link: https://help.tawk.to/article/using-the-widget-scheduler

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Hi Cisco Net Global,

Thank you for supporting tawk.to and for sharing your review with the community!

We are happy to know that you find our widget easy to install and that it has helped in engaging your customers.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Hi Girlyshop Net

Thank you for choosing tawk.to and for giving us an amazing review!

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

Our Monitoring feature shows real-time visitor activity. If your visitor has a chat history, you can also view their navigation activity.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Hi Cheaplings,

Thank you for finding our app to be the best chat software after trying the other live chat apps in the market.

Our mobile app for Android and iOS lets you answer chats on the go, manage property settings, edit shortcuts, and much more. The app is free and you can find it on the Google Play Store and App Store.

Android Devices:
Download the Android app here: https://play.google.com/store/apps/details?id=to.tawk.android

Apple Devices:
Download the iOS app here:
https://itunes.apple.com/app/tawk.to/id907458277?mt=8

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Hi Kawaiisquishystore,

Thank you for giving us a 5-star review and for installing our widget on both of your Shopify stores!

One of the great things about our widget is that you can manage multiple websites, businesses or widgets all from one dashboard.

We are happy to know that you have maximized and love this feature!

We appreciate the feedback and we thank you for the continued support of our product.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Hi Ruchi,

Thank you for choosing tawk.to and for giving us an amazing review!

We appreciate your feedback and are happy to know that you find our widget effective in managing your customers.

The tawk.to app will always be free!

We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.