评论 (239)

整体评分
3.7
每个评分等级的数量
  • 77% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 3% 的评分是 2 星
  • 14% 的评分是 1 星
2017年10月18日

Nobody has got back to me on removing the rest of this app off my site.

Vigotore
美国
5个月 人在使用应用
tawk.to已回复 2021年8月31日

Hi Vigotore,

This is Sienna from tawk.to reaching out.

We do apologize for the challenges you experienced with our support team.

There are some circumstances in which we ...

2021年5月10日

App never worked. its literally an app with a blank screen. coding was still left on my website after I deleted it. don't get it!

The Trendy Line
加拿大
3个月 人在使用应用
tawk.to已回复 2021年8月27日

Hi The Trendy Line,

Thank you for choosing tawk.to and for sharing your challenge here.

There is an easy fix if you encountered issues when installing the tawk.to chat ...

2021年8月6日

They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed.

plushygift
香港特别行政区
3个月 人在使用应用
tawk.to已回复 2021年8月27日

Hi plushygift,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

There are some ...

2021年4月15日

I installed the app, the widget never worked. I asked them to remove it from my site. They never managed to do it. They had more than two weeks and not 1 reply.
Now Im building a new website.

Handy-Guard
瑞士
2个月 人在使用应用
tawk.to已回复 2021年8月27日

Hi Handy-Guard,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

There are some ...

编辑时间:2016年12月27日

It's a FREE app and yes, you get the price of using a "free" app -don't expect too much! After roughly 2 months of using it, I've decided to remove it..Why?

1. You have stay logged to the dashboard -to your computer at all times so that your chat status will also go "on-line" -Not ideal for single person who runs an ecommerce store. I was hoping that I'll be able to manage everything from a ...

Tech Avenue Ph
菲律宾
大约1个月 人在使用应用
tawk.to已回复 2021年8月31日

Hi Tech Avenue Ph,

Thank you for choosing tawk.to and for sharing your challenge here.

Here is information addressing your concerns along with a few suggestions for using ...

2018年1月10日

I would give this app zero stars if possible! Stay away from this app, the only chat you'll have is with them because this app is a huge waste of time.NOT USER FRIENDLY. Read all the previous reviews before your move forward. You've been warned. They have all the potential except they overwhelm you and seriously under-deliver!

Wilkes Riley
美国
大约1个月 人在使用应用
tawk.to已回复 2021年8月31日

Hi Wilkes Riley,

Thank you for choosing tawk.to and sharing your challenge here.

We value your feedback and will continue to work on improving our products and services.

The ...

编辑时间:2017年11月29日

This app gets in its own way. Too many unnecessary features, and not organized enough to sort them all out. Customer service was unable to figure out why I couldn't get notifications on my iPhone, and blamed it on me or my phone. I switched to Tidio - MUCH simpler, everything I need, still free, and notifications work fine.

Boondock Creek
美国
大约1个月 人在使用应用
tawk.to已回复 2021年8月31日

Hi Boondock Creek,

Thank you for choosing tawk.to and for sharing your challenge here.

Changing your notification settings may depend on the iOS version that you have.

You ...

2019年7月2日

Almost 3 weeks for a support ticket to just set up my store. Contacted them 3 times to try and ask them to hurry it.

Asked for a refund and they just stopped replying... :/ avoid them

memepets
英国
15天 人在使用应用
tawk.to已回复 2021年8月27日

Hi memepets,

This is Sienna from tawk.to. Thank you for reaching out.

We do apologize for the challenges you experienced with our support team.

In some circumstances, it’s ...

2019年2月27日

I unistall the app but after that it still exists on my store. Free are never free as you can see!!!!

crazydeals10
美国
8天 人在使用应用
tawk.to已回复 2021年8月27日

Hi crazydeals10 ,

Thank you for choosing tawk.to and for sharing your challenge here.

Can you tell me more about how the chat widget was originally installed?

1. Was it ...

2017年10月24日

Very difficult to install. I tried 5 times and also used one of the videos and it wouldnt show up pn my store. time waster.

Marionsfashionloft
加拿大
大约18小时 人在使用应用
tawk.to已回复 2021年8月31日

Hi Marionsfashionloft,

Thank you for choosing tawk.to and for reaching out.

There are two ways to add the tawk.to widget to your site.

#1 - Copy and paste the tawk.to widget ...