評價 (237)

整體評分
3.8
各級評分數量
  • 77% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2016年10月12日

Great app, easy to install and use. It also allowed for significant configuration even though it's free. See it in use at www.ashanis.com . Thanks for the great opportunity!

Effizi
美國
使用應用程式 6個月
tawk.to 已回覆 2021年12月1日

Hi Effizi,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to use.

You can change the appearance, greetings, and header and body cards of your widget.

Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization

For Advanced features, click here: https://help.tawk.to/category/advanced-features

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年9月2日

One of the best apps available at the moment. Thank you for such a great job!

Likablenation
美國
使用應用程式 6個月
tawk.to 已回覆 2021年9月27日

Hi Likablenation,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our app to be the best in the market!

We have just released a major update to our widget. You can now set a separate position for your chat widget on Desktop and mobile devices.

Follow these steps to change the position of the widget on mobile

1. Click the Administration cog in the lower-left corner of your Dashboard.

2. Select Chat Widget.

3. Under Widget Appearance, select Advanced.

4. Under Mobile Widget, select your preferred Mobile Widget Position.

To learn more, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2019年10月20日

It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.

dog4shine
葡萄牙
使用應用程式 6個月
tawk.to 已回覆 2021年9月27日

Hi dog4shine,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to install and you are satisfied with our product and services.

Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2017年9月13日

Permet de voir depuis le dashboard, quelle page regarde les clients en plus d'offrir la possibilité de tchater en direct

Odealshop
法國
使用應用程式 5個月
tawk.to 已回覆 2021年10月8日

Hi Odealshop,

Thank you for supporting tawk.to and for sharing your review with the community!

Our tawk.to app monitors real-time activities of visitors and lets you answer chats via web browser, desktop and mobile apps.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2017年1月23日

One of the best apps in the app store, and the best part is that comes for free. Thumbs up

Amdivetest
美國
使用應用程式 5個月
tawk.to 已回覆 2021年10月25日

Hi Amdivetest,

Thank you for that thumbs up and for finding our app to be the best in the market!

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年12月20日

The App works wonderfully. User Interface, excellent. Speed and responsiveness, excellent. All of the features you would want in a chat service both desktop and mobile are here.
LenoreBatherie.com

Lenorebatherie
美國
使用應用程式 5個月
tawk.to 已回覆 2021年10月25日

Hi Lenorebatherie,

Thank you for finding tawk.to to be an excellent app for your business!

We are happy to know that you find our desktop and mobile app efficient in answering chats.

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2017年7月18日

Amazing. Great interface (for both the seller and customers), customisable and their Support team is quick to reply.

Miss One Hundred Percent
澳洲
使用應用程式 5個月
tawk.to 已回覆 2021年10月25日

Hi Miss One Hundred Percent,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you love our product’s interface.

We value your feedback and will continue to provide excellent customer support to all our users.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年6月15日

I cannot believed that this is a free apps!

Alexs Cycle
日本
使用應用程式 5個月
tawk.to 已回覆 2021年12月6日

Hi Alexs Cycle,

Thank you for choosing tawk.to and for sharing your review with the community!

The tawk.to app will always be free!

We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年11月11日

Fantastic app for live chat. Not only is the livechat app free, there are plenty of customisation and such. There has been plenty of updates over the months and the improvements are great, e.g. automated message sent to customer when he/she is browsing the website.

IMO, the only draw back is that it is not entirely compatible with some themes. Otherwise, this would be my go to livechat app.

Lucius Atelier
新加坡
使用應用程式 5個月
編輯時間:2018年1月26日

Such a fantastic useful app! First off its free and it does not skim on the basic features a new store owner requires. The ability to get notices on your phone when visitors visit the store is brilliant! i love that i can be there for my customers even if they're just browsing. As a customer myself, its a big plus for customer service. Handy Dashboard UI, Android App is also working well. I love this app so much i moved other not so responsive features out of its way and gave it a special place on the webstore. I like it that much. 5Stars!!!!!

Hellraiserjeans
印度
使用應用程式 4個月
tawk.to 已回覆 2021年9月27日

Hi Hellraiserjeans,

Thank you for the love and giving tawk.to a 5-star review!

We are happy to know that you find great value in using our app and that it helps to manage your customers while browsing your website.

If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the monitoring section of the dashboard. Then simply click the join button in the chat window to start a chat.

Below are some helpful links for customizing your sound notification:

1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications

2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.