tawk.to Live Chat , 233 則評價

整體評分
4.1
各級評分數量
  • 79% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2024年4月30日

Garbage products

Gzone
美國
2018年11月11日

Fantastic app for live chat. Not only is the livechat app free, there are plenty of customisation and such. There has been plenty of updates over the months and the improvements are great, e.g. automated message sent to customer when he/she is browsing the website.

IMO, the only draw back is that it is not entirely compatible with some themes. Otherwise, this would be my go to livechat app.

Lucius Atelier
新加坡
使用應用程式 5個月
編輯時間:2018年1月26日

Such a fantastic useful app! First off its free and it does not skim on the basic features a new store owner requires. The ability to get notices on your phone when visitors visit the store is brilliant! i love that i can be there for my customers even if they're just browsing. As a customer myself, its a big plus for customer service. Handy Dashboard UI, Android App is also working well. I love this app so much i moved other not so responsive features out of its way and gave it a special place on the webstore. I like it that much. 5Stars!!!!!

Hellraiserjeans
印度
使用應用程式 4個月
tawk.to 已回覆 2021年9月27日

Hi Hellraiserjeans,

Thank you for the love and giving tawk.to a 5-star review!

We are happy to know that you find great value in using our app and that it helps to manage your customers while browsing your website.

If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the monitoring section of the dashboard. Then simply click the join button in the chat window to start a chat.

Below are some helpful links for customizing your sound notification:

1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications

2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2016年12月21日

Fantastic app, just waht we were looking for.
www.pharmacy4life.co.uk

Pharmacy4life
英國
使用應用程式 4個月
tawk.to 已回覆 2021年10月25日

Hi Pharmacy4life,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you love our product and find it a perfect match for your business.

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2017年5月26日

We love tawk! Very user friendly and looks great on the site.
Highly recommended!

Thankyou!
Beserk xxx
www.beserk.com.au

Beserk
澳洲
使用應用程式 4個月
tawk.to 已回覆 2021年10月25日

Hi Beserk,

Thank you for choosing tawk.to and for recommending tawk.to to the community!

We are happy to know that you love our product and that it looks great on your site!

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2017年5月6日

most have this powerful app on your shopify store. really appreciate it !

Styleesacree
法國
使用應用程式 4個月
tawk.to 已回覆 2021年10月25日

Hi Styleesacree,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know that you find tawk.to to be a powerful app on your Shopify site!

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年5月1日

Best things in life are free after all eh. This is a Must have app for every business. Easy to install and it works perfectly. Love it <3

Kim Loc Phat
越南
使用應用程式 4個月
2017年12月30日

Great free app. The control center takes a little getting used to, but overall a great app.

Slick Lips
美國
使用應用程式 4個月
tawk.to 已回覆 2021年10月8日

Hi Slick Lips,

Thank you for choosing tawk.to and for sharing your review with the community!

I've put together a few links to help you with your site.

The following will help you better understand and navigate the dashboard:

1. The tawk.to Help Center
https://help.tawk.to/

2.The tawk.to Academy
https://www.tawk.to/academy/business-messaging/

The following links will help you set up and customize the widget:

1. Changing the appearance of the chat widget
https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget

2. Changing the greetings on your widget
https://help.tawk.to/article/changing-greetings-on-your-widget

3. Using the Pre-Chat Form
https://help.tawk.to/article/using-the-pre-chat-form

4. Customizing the widget header and body cards
https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2021年1月4日

Just installed this app...was using a very similar much more expensive app. This is an amazing amazing add-on.
Thank you. Very impressed so far.

SaleEvent.com
加拿大
使用應用程式 3個月
tawk.to 已回覆 2021年9月27日

Hi SaleEvent.com,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you find our chat widget easy to install and that you are satisfied with our product and services.

If you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2017年7月5日

Absolutely love this app!

The dashboard is very easy to use and the actual chat window is amazing!

Thank you!

Personal Touch Printing And Design
英國
使用應用程式 3個月
tawk.to 已回覆 2021年10月25日

Hi Personal Touch Printing And Design,

Thank you for choosing tawk.to and for recommending tawk.to to the community!

We are happy to know that you find our widget easy to use and love the chat window interface.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min