評價 (234)
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根據評分
Love this app and support were excellent
Hi Buddhas Orchard,
Our Customer Service team is happy to know that you gave them great feedback and have recommended our tawk.to app to this community!
We thank you for the continued support and we hope you have seen success by using our product in your business.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
This app worked very well for a while and now the messages get cut off. We can't read what our customers are saying!! We wrote an email to support and never heard back. Not recommended.
Hello - thanks for your review.
This issue was intermittent while we were shipping an update back in march 2018. If you're still experiencing this issue, please do let us know?
Support is available 24x7-365 via live chat on our site.
This app is the best. Not sure why other people are giving it 1 star, we are sure previous reviewers missed something because this might be one of the best free apps out there. We used to pay for such a service before we found this app
Hi BuyOut Online,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you find our chat widget to be the best app in the market!
We have a 24/7 support line you can contact for any concerns. Our live agents are always available to assist you.
Alternatively, you can email me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
I have been using this for over a month and I must say that it is brilliant. Gives me all of the information I need to do a successful live chat. I have converted brilliant potentials into clients through the live chat system.
Thank you Tawk!
Hi Crystalcm,
Thank you for giving tawk.to a 5-star review!
We appreciate your feedback and are happy to know that our widget helped convert sales for your business.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
I loved this app at first, but then all of a sudden it stopped notifying us via email that someone started a ticket/ filled out the offline form. We tried talking to tech support but the guy didnt seem to want to help. At this point its time to disconnect it once we catch up to all the emails weve missed.
Hi Resin & More Boxes,
This is Sienna from tawk.to. Thank you for reaching out.
Thank you for your patience as you experienced challenges with our support team
There are some circumstances in which we have to escalate cases to find answers and it takes additional time to revert back to you.
If you are not receiving any Ticketing or Offline email notifications from us, it could mean that your emails are being sent to the wrong folder or there might be a glitch.
tawk.to emails could have been sent to your Spam or Junk folder instead of your Inbox. Alternatively, your email provider may be blocking tawk.to emails, so check your Spam folder.
You can whitelist the following emails on your mail server: noreply@tawk.to and tickets@tawk.to.
This should keep emails from tawk.to out of your Spam folder.
If you're still not receiving emails from us, it might be due to delays, automated suppression or, in rare cases, maintenance issues.
Related article: https://help.tawk.to/article/why-am-i-not-receiving-emails
I will need the following details to track the ticket or email you’ve raised with the support team.
1. Property ID/website:
2. Ticket number:
3. Email:
4. Contact Number (with area code):
Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you and hope to hear from you soon.
Really good! Best live-chat app by far. Accurate information, you can track all the progress and information from visitors. +++++
Fascinado era la solución que estaba buscando para tener contacto con los visitantes de mi tienda, y gratis fabuloso
Bu uygulama müşteri ile iletişim kurmak için mükemmel bir yol
Hi Yonextt,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you love our product and find it useful for communicating with your customer.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
HIGHLY RECOMMENDED. I love this interface! Please keep it free :)
Hi The Cbd Corner Store,
Thank you for choosing tawk.to and for giving us a 5-star review!
We will keep it Free - forever! This year we mark another milestone as we have reached 5 million users.
We hope you have seen success using our products. We will continue to provide excellent customer support to all our users.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
This is definitely an awesome app and love using it so much.. Great Job!!!!
Hi The Pet Plug,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product!
We appreciate the feedback and we thank you for the continued support of our product.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.