tawk.to Live Chat

Hi BottleKeep,

Thank you for supporting tawk.to and for sharing your review in the community!

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add all kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Trendsetterph,

Thank you for giving tawk.to a 5-star review and for loving our product features!

Our Monitoring feature shows real-time visitor activity. You can view detailed information about your visitor's activity by selecting the Monitoring tab on the left side of the Dashboard.

To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

Triggers sends automated messages if certain conditions are met.

Related article: https://help.tawk.to/article/creating-and-managing-triggers

Mobile sound notifications keep you updated on all your incoming chats.

For mobile settings:

1. iOS App: Enabling sound and badge notifications
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios

2. Android App: Notification Fixing How-tos
https://docs.google.com/document/d/1upu3o-_qlFRNhowNV1-MDUbisTFuhucH9pWRES1L_AE/edit

Whisper function allows agents to chat with each other without the visitor ever seeing the conversation.

To learn more, visit this link: https://help.tawk.to/article/helping-other-agents-with-whispers

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Hi there! The multiple-location option has now been updated so you should e able to install it once. If you're still experiencing issues, please do let us know and we'll do our utmost to assist!

Hi Wig Store Hair And Beauty Canada,

Thank you for choosing tawk.to and for sharing your review with the community!

Here's what you can expect with the Hired Agent service:

24/7 Access to the tawk.to team —

We create a group chat in the dashboard, so you can respond to our queries, educate our team, and give us feedback.

A team of agents —

We select a group of agents to study your site and get to know your business. Keep in mind that agents can only respond when information is readily available. So the more information and feedback you provide, the better we can respond on your behalf.

Access to our industry expertise —

We now have 5 million customers and growing! Trade on our experience. We can help you proactively engage more visitors on your site, integrate with your systems, and develop/create your FAQ's or Knowledge Base.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Hi Fvapetec,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you find our chat widget the best chat software after trying the other live chat apps in the market.

If you have any questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Thank you very much guys, you are doing a great job !! THIS APP IS PERFECT

Hi Jeunexpert,

Thank you for finding tawk.to app to be PERFECT on any website!

We appreciate the feedback and will continue to provide excellent customer support.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Hi Gift Frog,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our product easy to use.

This year we have reached our 5-million-user mark and we thank you for it making happen!

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Hi Uni T,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and find it to be the best chat software in the market.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Hi AutoTalent ,

This is Sienna from tawk.to reaching out.

Thank you for your patience with the challenges you experienced with our support team.

We do have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.

Regarding your concern, I need the following details to track the ticket or email you’ve raised with the support team.

1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):

Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Thank you and hope to hear from you soon.

Hi Jedboxing,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you love our product.

We appreciate the feedback and we thank you for the continued support of our product.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.