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Thank you very much guys, you are doing a great job !! THIS APP IS PERFECT
Thank you very much guys, you are doing a great job !! THIS APP IS PERFECT
Hi Jeunexpert,
Thank you for finding tawk.to app to be PERFECT on any website!
We appreciate the feedback and will continue to provide excellent customer support.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
The application was easy to install. Setup and customization of the app are simple, and the app is very user-friendly. The app looks very promising!
https://www.gift-frog.com
https://www.kinkytoy.store
Hi Gift Frog,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our product easy to use.
This year we have reached our 5-million-user mark and we thank you for it making happen!
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Dec. 20, 2016.
WILL HAVE TO UNINSTALL. What's the point in having this app when Users can't type in their message in the message box? Another star knocked off because now you can't even type in your message in the message of the widget. The widget is unscrollable and the message box is hidden by the mobile keypad. I emailed Support and never heard back.
UPDATE: Dec. 24, 2016
After I uninstalled this app and set my website to go live, I got a chat message with IP address located in "Latvia", Person from tawk.to wrote "YOU'RE A DOUCHEBAG".
If you go to their website, all of their job openings are located in "LATVIA".
My review on here was to help you guys make a better Chat widget because everyone is migrating to your competitor TIDIO. But instead I got a harassment message.
3rd UPDATE Dec. 24, 2016:
Five minutes I updated my review, I got another chat saying "YOU'RE ACCOUNT HAS BEEN SUSPENDED"....Proof
www.novaboxing.com we love this app
Hi Jedboxing,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product.
We appreciate the feedback and we thank you for the continued support of our product.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
So far so good! Downloaded it for Black Friday weekend and had a few questions which were immediately answered through the online chat. And they have an App for both Android and Iphone so you can get notifications sent straight to your phone!
Hi Endless Knot Boutique,
Thank you for choosing tawk.to and for giving us a 5-star review!
We appreciate your feedback and are happy to know that our widget helped your business for a busy event such as Black Friday.
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
We have just released a major update to our widget. You can now set separate positions for your widget on desktop and mobile devices.
Follow these steps to change the position of the widget on mobile:
1. Click the Admin cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I installed the app from the app store, just to write a review. I've been using Tawk.to for a while with the manual code in my theme.
If you're looking for an excellent way to grab your customer's attention, install Tawk.to. Not only does Tawk.to have a few features that most chatters don't have (like live preview of what the customer is typing and business hours scheduling), they also have great support.
Well worth the free pricetag.
I saw this app on a review page. I was curious but skeptical because it's free. But I'm blown away by how awesome this app is, especially for someone like me who is just starting. This app gives you all the features you need for free! Other apps would make you pay a huge fee just for basic features. One of my favorite features is the free Knowledge Base page. There is a paid version that gets rid of branding and gives you other features. But I honestly like the branding; it lets people know what superb chat service I'm using. Once I have a steady profit, I'm gonna support this business and get the paid version. Thank you for making an excellent program!
As always the truly and only free live chat widget for websites. Works great, the only problem is that sometimes your showing as being off line when your really not, not sure why it does that.
Overall 5 stars
Hi Wirelesshub,
Thank you for choosing tawk.to and for sharing your challenge here.
Here are two reasons your widget may have been been set to Offline:
1. Your Scheduler is active.
The Scheduler allows you to manage the operating days and times of the widget. If you have scheduled your widget for the hours of 9 AM - 5 PM and the clock hits 5PM, even if you are logged in (online), the widget is forced to go offline. However, any conversations in progress will be allowed to continue.
2. You are not logged in to your Dashboard.
If there's no Agent logged in to the Dashboard (desktop or mobile app), the widget will still be offline.
To learn more about Scheduler, visit this link: https://help.tawk.to/article/using-the-widget-scheduler
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great and GENEROUS FREE APP. Support these guys!!! The features it
comes with is astounding
Hi Mini Toddler,
Thank you for choosing tawk.to and for recommending tawk.to in the community!
The tawk.to app is FREE forever and we appreciate the continued support of our product.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app! Easy to install and use with both web, phone and windows based clients.
Hi Australian Jet Ski Parts,
Thank you for choosing tawk.to and for sharing your review with the community!
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
Check out the links below to download the app:
Windows App: https://www.tawk.to/tawk-to-for-windows/
MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/
iOS app: https://apps.apple.com/app/tawk-to/id907458277
Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.