評論 (239)

整體評分
3.7
各級評分數量
  • 77% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
2017年10月18日

Nobody has got back to me on removing the rest of this app off my site.

Vigotore
美國
使用應用程式 5個月
tawk.to 已回覆 2021年8月31日

Hi Vigotore,

This is Sienna from tawk.to reaching out.

We do apologize for the challenges you experienced with our support team.

There are some circumstances in which we ...

2018年2月9日

Works well and easy to install

The Devils Apparel
美國
使用應用程式 9天
tawk.to 已回覆 2021年9月27日

Hi The Devils Apparel,

Thank you for choosing tawk.to and for recommending us to the community!

We thank you for the continued support and we hope you have seen success by ...

2018年5月21日

good app to talk to customer. sometimes it glitches and i do not get a notification but just gotta re-start the app. should be fixed, but works well otherwise.

Pet Globes
加拿大
使用應用程式 6個月
tawk.to 已回覆 2021年9月9日

Hi Pet Globes,

Thank you for choosing tawk.to and for sharing your challenge here.

If you are having issues with getting notifications, visit this article to find out more: ...

2021年5月10日

App never worked. its literally an app with a blank screen. coding was still left on my website after I deleted it. don't get it!

The Trendy Line
加拿大
使用應用程式 3個月
tawk.to 已回覆 2021年8月27日

Hi The Trendy Line,

Thank you for choosing tawk.to and for sharing your challenge here.

There is an easy fix if you encountered issues when installing the tawk.to chat ...

2019年2月25日

The app itself is good but unfortunately the support is awful, I had a very impatient agent on their live chat who resorted to using capital letters with me, granted I was not understanding what he was getting at but this patronising and unhelpful tone is not a good sign of support

Dressed For Dance
英國
使用應用程式 6個月
tawk.to 已回覆 2021年8月30日

Hi,

This is Sienna from tawk.to. Thank you for reaching out.

We do apologize for the challenges you experienced with one of our support agents.

Our 24/7 support line is ...

2019年6月13日

A bit buggy. The menu interface is a bit clustered and the settings panel is not very user friendly. I say the entire menu interface should be updated into a more user friendly experience then this app would easily get 5 stars. Other than that and some minor bugs, the tawk.to app can be used while on desktop and also downloaded on your phone or tablet so you can chat with customers live...that ...

My Fifth Avenue
美國
使用應用程式 6個月
tawk.to 已回覆 2021年9月9日

Hi My Fifth Avenue,

Thank you for choosing tawk.to and for sharing your challenges here.

We are continuing to develop our User Interface and will post updates once new ...

2016年11月10日

Best iv come across in free live chat no limits at all.

Classyclosetshop
南非
使用應用程式 6天
tawk.to 已回覆 2021年12月1日

Hi Classyclosetshop,

Thank you for choosing tawk.to and for sharing your review with the community!

We appreciate your feedback and are happy to know you find our widget to ...

2017年10月25日

I've only just started using this app.
PROS: Free, has a lot of information (also a con), seems to be working on Safari.

CONS: Has a LOT going on within the app. It is a bit much and could really be scaled back and redesigned to make it more user friendly. Does not appear to be working on Google Chrome (chat box doesn't appear at all).

Mbkplanners
美國
使用應用程式 6個月
tawk.to 已回覆 2021年9月9日

HiMbkplanners,

Thank you for choosing tawk.to and for sharing your challenge here.

We value your feedback and will continue to work on improving our UI design.

We have just ...

2021年8月6日

They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed.

plushygift
香港特別行政區
使用應用程式 3個月
tawk.to 已回覆 2021年8月27日

Hi plushygift,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

There are some ...

2018年4月23日

We've been using this app for about a week now, and it's already made such a huge impact on our business. Compared to our last free app that would only work through the customer's facebook messenger, we would have maybe 2 people message us a month. This one we have been getting several messages each day. The customization is great, and the monitoring options - WOW. I'm sure we have just started ...

Jpsm Sales Marketing Group Inc
加拿大
使用應用程式 5天
tawk.to 已回覆 2021年9月27日

Hi Jpsm Sales Marketing Group Inc,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and that our widget ...