tawk.to Live Chat , 232 則評價

整體評分
4
各級評分數量
  • 78% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2017年4月4日

It's free and amazing. I have no complaints.

Nycwink
美國
使用應用程式 接近2年
tawk.to 已回覆 2021年10月25日

Hi Nycwink,

Thank you for choosing tawk.to and for sharing your review with the community!

The tawk.to app will always be free!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2016年10月11日

Awesome app! It's so informative and addictive! Really love all the stats and watching visitors to our site, the chat function is a lifesaver and has helped boost sales! Come check out www.keepemquiet.com for kids travel (and subscription) gift packs, happy kids = happy travels!

Keepemquiet
英國
使用應用程式 接近2年
tawk.to 已回覆 2021年12月1日

Hi Keepemquiet,

Thank you for supporting tawk.to and for recommending us to others!

We are happy to know that our widget helped convert sales for your business.

Our Monitoring feature shows real-time activities of visitors. You can view the navigation activity of visitors with chat history.

If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the Monitoring section of the Dashboard. Then simply click the Join button in the chat window to start a chat.

To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年1月12日

Love this chat!!!

OPHERTY & CIOCCI
www.ophertyciocci.com
Luxury Vintage, Pre-Loved Fashion

Opherty Ciocci
義大利
使用應用程式 接近2年
tawk.to 已回覆 2021年10月8日

Hi Opherty Ciocci,

Thank you for choosing tawk.to and for recommending tawk.to to the community!

We are happy to know that you love our product!

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年9月20日

Great App! Easy to use for both customers and admin side! Thanks! :)

Superdrive Supplements
美國
使用應用程式 接近2年
tawk.to 已回覆 2021年12月1日

Hi Superdrive Supplements,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you love our product and find it easy to use.

We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年3月1日

AMAZING! This is quite a generous app with its standard version offered for FREE. It's easy to use, comes with rich features including an accompanied phone app, and ASTOUNDINGLY provides free 24/7 chat support. I cannot imagine any user giving tawk.to less than 5 stars. If you need a chat solution, I highly recommend this one. Given what tawk.to offers with their free version, you won't be disappointed.

Taylar Leigh Apparel
美國
使用應用程式 1年多
tawk.to 已回覆 2021年9月27日

Hi Taylar Leigh Apparel,

Thank you for choosing tawk.to and for recommending us to the community!

We appreciate the kind words and we thank you for the continued support of our product.

We thank you for giving great feedback about our customer support team.

We will continue to provide excellent customer support to all our users.

Should you have questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

編輯時間:2018年11月17日

Great app, that works well, one that is priced a perfect price point and is easy to set up and integrate into Shopify. The widget customization option really makes this app stand out. If you ever need help the support team is always there.

https://www.kinkytoy.store

Yourturnkeystore 243
加拿大
使用應用程式 1年多
tawk.to 已回覆 2021年12月1日

​Hi Yourturnkeystore 243,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you find great value in using our app.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2018年8月26日

Love it love it love it! Can talk to my customers anywhere, on the go and can add agents in future - still for free!

Fabolista
英國
使用應用程式 1年多
tawk.to 已回覆 2021年9月27日

Hi Fabolista,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and that it made it convenient for you to answer chats anywhere using your mobile device.

Our tawk.to mobile apps are available on both Android and iOS devices.

For Android Devices:

1. Download the Android app here: https://play.google.com/store/apps/details?id=to.tawk.android

For Apple Devices:

1. Download the iOS app here:
https://itunes.apple.com/app/tawk.to/id907458277?mt=8

If you have any questions you would like to ask before applying as a Partner, feel free to schedule a call with our Partner Manager here: https://calendly.com/tawk-to-partners/

We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2020年6月3日

An excellent onsite chat tool and the free plan is all we ever needed. The interface is a little messy, but there's lots of options. I wish you could better customize the onscreen icon, but that's minor. Likes: good mobile app, customized notifications, easy to see customer site journey during chat. We moved to Gorgias to bring all channels into a single view, but are considering going back to Tawk.to for chat only because it's much better.

Breathe in Detroit
美國
使用應用程式 1年多
tawk.to 已回覆 2021年9月27日

Hi Breathe in Detroit,

Thank you for supporting tawk.to and for sharing your review in the community!

We value your feedback and will continue to improve our UI design.

Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/ates

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2017年10月23日

Functionality of this app is stunning, especially considering the fact that it's free. You don't just get a chat, but also a bunch of statistics, see your customer's behavior and history on your website, and can ban spammer from your website forever.

https://www.vapepeople.co.uk

Vapepeople
英國
使用應用程式 1年多
tawk.to 已回覆 2021年10月8日

Hi Vapepeople,

Thank you for choosing tawk.to and for sharing your review with the community!

Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

Our BAN feature can help restrict spammers and other unwanted users from accessing your widget.

You can activate this feature with the following options:

1. Banning a visitor
You can ban specific visitors from your active chats and offline messages.

Visit this link to learn more: https://help.tawk.to/article/banning-a-visitor

2. Banning/blocking the widget by location
You can block a specific country to hide the widget from visitors from that country.

Helpful link: https://help.tawk.to/article/blocking-the-widget-by-location

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2017年5月6日

Amazing free app! I was considering this and intercom. The difference was $0/mth to $53/mth, respectively. I spent a few hours going through Intercom and their feature just to make sure if it justify paying $53/mth over something that Tawk is offering free.

Personally, Tawk did an amazing job with their live chat app. I can't express how impress I am with the MacOS and iPhone Apps that comes with it. Very impressive. Live monitoring of audience and where they visit and such. I seriously have no idea how they did such well-featured app without charging a cent.

As a thank you providing such a great app for free, I took the (optional) pay feature to remove their branding for $9/mth. Thank you guys!!

Sin Chew Optics
新加坡
使用應用程式 1年多
tawk.to 已回覆 2021年10月25日

Hi Sin Chew Optics,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you find great value in using our app.

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.