tawk.to Live Chat , 231 則評價

整體評分
4.2
各級評分數量
  • 79% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2018年1月14日

This is awesome. So easy to set up and works really well

Vintageleatherbagco
英國
使用應用程式 9個月
tawk.to 已回覆 2021年9月27日

Hi Vintageleatherbagco,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to install and effective.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年12月21日

This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support
100% Satisfied

Ducati Home Automation
義大利
使用應用程式 9個月
tawk.to 已回覆 2021年10月25日

Hi Ducati Home Automation,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you are 100% satisfied with our product!

You can monitor you visitors’ activity, check chat history and answer incoming chats in a single Dashboard using your computer or mobile device.

We value your feedback and will continue to provide excellent customer support to all our users.

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2017年12月13日

Great app and easy to use - definitely recommend !

Luxor Apparel
澳洲
使用應用程式 9個月
tawk.to 已回覆 2021年10月8日

Hi Luxor Apparel,

Thank you for supporting tawk.to and for recommending us to others!

We are happy to know that you find our chat widget easy to use.

We thank you for the continued support and we hope you have seen success by using our product in your business.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2020年1月1日

Excellent app! and is free with the "powered by talk". Many features. I have used other chat app and is incredible is free.

Dakbiz
美國
使用應用程式 8個月
tawk.to 已回覆 2021年9月27日

Hi Dakbiz,

Thank you for supporting tawk.to and for sharing your review in the community!

Our Remove Branding add-on allows you to remove tawk.to branding from the chat widget, tickets, emails, chat transcripts, Chat Page, chat link and the Knowledge Base.

Visit the following links to learn more:

1. Purchasing the Remove Branding and white label add-on
https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on

2. Setting up the Remove Branding add-on
https://help.tawk.to/article/setting-up-the-remove-branding-add-on

3.Setting up Remove Branding for Tickets
https://help.tawk.to/article/setting-up-remove-branding-for-tickets

If you have some questions you want to raise before you official apply as a Partner, feel free to schedule a call with our Partner Manager here: https://calendly.com/tawk-to-partners/
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.

2015年11月28日

this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !

Essenzza
澳洲
使用應用程式 8個月
2017年2月12日

Love the chat. Only issue I have is positioning. Because I have other things right on the position options for tawk.to. I which there was a position bar.

Kumusta
美國
使用應用程式 8個月
tawk.to 已回覆 2021年10月25日

Hi Kumusta,

Thank you for supporting tawk.to and for sharing your challenge here.

Good news!

We have just released a major update to our widget. You can now set separate positions for your widget on desktop and mobile devices.

Follow these steps to change the position of the widget on mobile:

1. Click the Admin cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.

Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2019年6月5日

I love this app it gives you way more than any other free chat app. You can tie this in with the gabot, sales boosting chatbot. I haven't had any issues with the app at all and we've been using the app for about 6 weeks now. Great job tawk.to for the great product at an awesome price point! The thing I love the most it that we can see what visitors are looking at while their on our website it gives us a pretty good idea of what visitors are looking for.

Total Sports LLC
美國
使用應用程式 8個月
tawk.to 已回覆 2021年9月27日

Hi Total Sports LLC,

Thank you for supporting tawk.to and for sharing your review with the community!

Our Monitoring feature shows real-time activities of visitors. If your visitor has a chat history, you can also view navigation activity.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2017年12月18日

Absolutely love it! It's free and works great!

Franticfind
愛沙尼亞
使用應用程式 8個月
tawk.to 已回覆 2021年10月8日

Hi Franticfind,

Thank you for choosing tawk.to and for giving us a 5-star review!

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年4月10日

Very happy with this app, it works very well!

Coffeecology1
加拿大
使用應用程式 8個月
tawk.to 已回覆 2021年9月27日

Hi Coffeecology1,
Thank you for choosing tawk.to and for recommending tawk.to in the community!

We appreciate your feedback and are happy to know that our widget works great on your website.

If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年4月25日

Fantastic app. Provides better functionality than some paid live chat apps.

Robautic
英國
使用應用程式 7個月
tawk.to 已回覆 2021年9月27日

Hi Robautic,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you love our product and find it useful for communicating with your customer.

Recommended by other users here in the community, tawk.to is the most widely used chat application in the planet.

We have reached our 5-million-user mark and we thank you for it making happen!

The Remove Branding add-on allows you to remove tawk.to branding from the tawk.to Widget and Support Emails. It also lets you use your own domain for sending out support emails.

Here is a detailed description of the features, as well as step by step instructions on how to activate the add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.