tawk.to Live Chat

tawk.to Live Chat

評論 (239)

整體評分
3.7
各級評分數量
  • 77% 的評分為 5 顆星
    183
  • 5% 的評分為 4 顆星
    11
  • 2% 的評分為 3 顆星
    5
  • 3% 的評分為 2 顆星
    7
  • 14% 的評分為 1 顆星
    33
2018年3月31日

Chat works like a charm. Off the shelf it seems however that the chat doesn't work during the shopify checkout flow. I'm contacting tawk.to support to figure it out. Will come back here with an update.

Authentic Foods
美國
使用應用程式 大約4年
tawk.to 已回覆 2021年9月9日

Hi Authentic Foods,

Once the widget is installed, it will show to all pages of your Shopify site.

Hopefully, the issue is now resolved.

If not, please send me the following ...

2019年6月13日

A bit buggy. The menu interface is a bit clustered and the settings panel is not very user friendly. I say the entire menu interface should be updated into a more user friendly experience then this app would easily get 5 stars. Other than that and some minor bugs, the tawk.to app can be used while on desktop and also downloaded on your phone or tablet so you can chat with customers live...that ...

My Fifth Avenue
美國
使用應用程式 6個月
tawk.to 已回覆 2021年9月9日

Hi My Fifth Avenue,

Thank you for choosing tawk.to and for sharing your challenges here.

We are continuing to develop our User Interface and will post updates once new ...

2017年10月25日

I've only just started using this app.
PROS: Free, has a lot of information (also a con), seems to be working on Safari.

CONS: Has a LOT going on within the app. It is a bit much and could really be scaled back and redesigned to make it more user friendly. Does not appear to be working on Google Chrome (chat box doesn't appear at all).

Mbkplanners
美國
使用應用程式 6個月
tawk.to 已回覆 2021年9月9日

HiMbkplanners,

Thank you for choosing tawk.to and for sharing your challenge here.

We value your feedback and will continue to work on improving our UI design.

We have just ...

編輯時間：2020年9月7日

For free it's a great app with lots of functions. However, I've had an issue arise and even two weeks later I'm struggling to get a response. The support specialists can't offer a time frame and I feel like they don't particularly care about the issue.

Update. It's now 7/09/20. I opened case on 28/06/20 and I still don't have a response. I am still getting no help when asking how long it will ...

Turtle Covers Group Limited
英國
使用應用程式 大約24小時
tawk.to 已回覆 2021年9月9日

Hi Turtle Covers Group Limited,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

...

2019年2月15日

It is good, but some messages you need to keep in English. :( I am working with other countries and languages.

zoopetfamily
巴西
tawk.to 已回覆 2021年9月9日

Hi zoopetfamily,

Thank you for choosing tawk.to and for reaching out.

You can add multiple widgets to a Property and customize your widget to match different languages on ...

1
1