tawk.to Live Chat

Free Messaging App to Monitor & Chat with site Visitors

Free

Reviews

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars
141 - 150 of 178 reviews

Superdrive Supplements

Great App! Easy to use for both customers and admin side! Thanks! :)

Developer reply

December 1, 2021

Hi Superdrive Supplements,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you love our product and find it easy to use.

We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Yourturnkeystore 243

Great app, that works well, one that is priced a perfect price point and is easy to set up and integrate into Shopify. The widget customization option really makes this app stand out. If you ever need help the support team is always there.

https://www.kinkytoy.store

Developer reply

December 1, 2021

​Hi Yourturnkeystore 243,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you find great value in using our app.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Shopdulce Com

This is it! Perfect score! We all LOVED it! And it's freeeee

Developer reply

December 1, 2021

Hi Shopdulce Com,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you love our product!

The tawk.to app will always be free!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Alt Rocks

Excellent, especially for a free app. Easy to install and use, Customers seem to prefer it to the contact form. One thing would make it better, if it could be set up to automatically go offline when you close the dashboard.

Developer reply

December 1, 2021

Hi Alt Rocks,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our offline form useful for communicating with your customers.

Your widget will go offline as long as there is NO AGENT logged in to the Dashboard on either a computer or mobile device.

If you are using the Widget Scheduler, the widget will go offline when you are not logged in and also when your widget is scheduled to go offline.

The Scheduler's purpose is to make the chat widget go offline even if the agent is logged in.

Once the Scheduler is activated, you don't need to worry about forgetting to log out or manually setting your status to Offline.

Example:

Let's say you’ve scheduled your widget to appear online from 9 AM - 5 PM. If you log in before 9 AM, you can still monitor your visitors without receiving any chats. Your chat widget will stay offline and the visitor will get the offline form.

The same thing happens when the clock hits 5 PM. Even if there are agents online, the chat widget is forced to go offline (though chats in progress will continue until they are completed or the visitor leaves)..

To learn more, visit this link: https://help.tawk.to/article/using-the-widget-scheduler

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Sartori Utensili

Free, easy to setup and works great for us. Thanks!

Developer reply

December 1, 2021

Hi Sartori Utensili,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you find our widget easy to install and use.

The tawk.to app will always be free!

We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Supersweet Candy

I like the fact that it is free for me to try. Good product.

Developer reply

December 1, 2021

Hi Supersweet Candy,

Thank you for choosing tawk.to and for giving us a 5-star review!

The tawk.to app will always be free!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Pure Hearts International

Don't underestimate this app because of the silly parrot! This is a REALLY powerful app by any standards, especially by the standards of a FREE app!

Well done! :)

Developer reply

December 1, 2021

Hi Pure Hearts International,

Thank you for choosing tawk.to and for giving us an amazing review!

We appreciate your feedback and are happy to know that you find our widget powerful.

The tawk.to app will always be free!

We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Home And Timber

A very solid chat program. It offers a lot of functionality and customization that some it the other pay programs don't. We are very happy with this!

Developer reply

December 1, 2021

Hi Home And Timber,

Thank you for choosing our app after trying the other live chat apps in the market!

We are happy to know that you find the functionality of our product useful to your website.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Highlylifted Com

This app only has 32 reviews.....

Truly a diamond in the rough

I cant believe how well this app is made and stylish it looks on my website seriously how does it have 32 reviews!! well if it keeps the app free i dont mind!

But these developers worked their butts off and this app is amazing and Best part its F.R.E.E!!!

Developer reply

December 1, 2021

Hi Highlylifted Com,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know that you find great value in using our app and love the customization features.

We appreciate the feedback and will continue to provide excellent customer support.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

Myfusionbelts

If I could give this app more stars I would. This app is awesome.The dashboard is amazing. The app on the phone is a great addition to have. No need to be sItting at your laptop all day,. Your phone will ding when someone is sending you a message to chat and you can chat with your customer right on your phone. I really love this app. Its FREE and the set up was easy!

Developer reply

December 1, 2021

Hi Myfusionbelts,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know that you love our product and find our mobile app useful when answering chats on the go.

You can configure the sound settings and desktop notification of your widget in the tawk.to Dashboard.

To learn more, visit this link: https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min