tawk.to Live Chat , 230 reviews
It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com
Hi Entorno Bano,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know you find our app the best in the market and that we made the installation process easy for you.
We value your feedback and will continue to provide excellent customer support to all our users.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Nothing but amazing. This app does not only allow you to chat totally free to customers and visitors, you can download the free app and chat when your out and about. You can view what the visitors are doing on your website even watch them flick from page to page, you can create a chat so it pops up on the visitors screen, you can view the exact town the visitor is coming from...Seriously guys there is so much more I would love to promote about this app but my list would be very long indeed. The app is easy to navigate and understand, once downloaded it's simply takes seconds and the support is pretty impressive as well. Highly highly recommended and Shopify should be very happy this is available for free and has no doubt brought me much needed sales.
Good luck guys from www.onlinemelon.com
Hi Online Melon,
Thank you for giving an amazing review and for recommending us to others!
We are happy to know that you love the widget interface and Monitoring feature.
Our tawk.to app monitors real-time activities of visitors and lets you answer chats via web browser, desktop and mobile apps.
Related link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
We have reached our 5-million-user mark and we thank you for it making happen!
Thank you for the continued support!
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app, easy to install and use. It also allowed for significant configuration even though it's free. See it in use at www.ashanis.com . Thanks for the great opportunity!
Hi Effizi,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to use.
You can change the appearance, greetings, and header and body cards of your widget.
Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization
For Advanced features, click here: https://help.tawk.to/category/advanced-features
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Awesome app! It's so informative and addictive! Really love all the stats and watching visitors to our site, the chat function is a lifesaver and has helped boost sales! Come check out www.keepemquiet.com for kids travel (and subscription) gift packs, happy kids = happy travels!
Hi Keepemquiet,
Thank you for supporting tawk.to and for recommending us to others!
We are happy to know that our widget helped convert sales for your business.
Our Monitoring feature shows real-time activities of visitors. You can view the navigation activity of visitors with chat history.
If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the Monitoring section of the Dashboard. Then simply click the Join button in the chat window to start a chat.
To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
tawk.to is a brilliant live chat app that allows you to easily interact with customers when needed. Also the ability to send offline messages is a great feature too!
All round great app that I continue to use and enjoy.
Hi Odds And Sorts,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app brilliant and useful in communicating with your customers.
When no agents are logged into the dashboard, your visitors can fill in the Offline form.
Offline messages are emailed to the email address specified in the tawk.to account. You can designate team members to receive offine messages in the Mail Notification section of the property Admin panel. Offline messages can also be viewed under History and in the Messaging tab under All messages.
To reply to an offline message, you will have to click the Convert to Ticket button.
To learn more, visit this link: https://help.tawk.to/article/responding-to-offline-messages-via-ticketing
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app, every business needs this. It has been the difference between booking a Wedding or Proposal or not. Hawaii is very competitive and our clients LOVE the LIVE chat feature.
Hi Hawaii Weddings,
Thank you for choosing tawk.to and for recommending us to others!
We are happy to know that your clients love our widget!
Our tawk.to app lets you answer chats via web browser, desktop and mobile apps.
To download the app, visit the links below:
-Windows App: https://www.tawk.to/tawk-to-for-windows/
-Mac App: https://www.tawk.to/download-the-tawk-to-mac-osx/
-iOS app: https://apps.apple.com/app/tawk-to/id907458277
-Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great App! Easy to use for both customers and admin side! Thanks! :)
Hi Superdrive Supplements,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product and find it easy to use.
We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app, that works well, one that is priced a perfect price point and is easy to set up and integrate into Shopify. The widget customization option really makes this app stand out. If you ever need help the support team is always there.
https://www.kinkytoy.store
Hi Yourturnkeystore 243,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you find great value in using our app.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
This is it! Perfect score! We all LOVED it! And it's freeeee
Hi Shopdulce Com,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you love our product!
The tawk.to app will always be free!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Excellent, especially for a free app. Easy to install and use, Customers seem to prefer it to the contact form. One thing would make it better, if it could be set up to automatically go offline when you close the dashboard.
Hi Alt Rocks,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our offline form useful for communicating with your customers.
Your widget will go offline as long as there is NO AGENT logged in to the Dashboard on either a computer or mobile device.
If you are using the Widget Scheduler, the widget will go offline when you are not logged in and also when your widget is scheduled to go offline.
The Scheduler's purpose is to make the chat widget go offline even if the agent is logged in.
Once the Scheduler is activated, you don't need to worry about forgetting to log out or manually setting your status to Offline.
Example:
Let's say you’ve scheduled your widget to appear online from 9 AM - 5 PM. If you log in before 9 AM, you can still monitor your visitors without receiving any chats. Your chat widget will stay offline and the visitor will get the offline form.
The same thing happens when the clock hits 5 PM. Even if there are agents online, the chat widget is forced to go offline (though chats in progress will continue until they are completed or the visitor leaves)..
To learn more, visit this link: https://help.tawk.to/article/using-the-widget-scheduler
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min