tawk.to Live Chat , 231 reviews

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
    182
  • 5% of ratings are 4 stars
    11
  • 2% of ratings are 3 stars
    5
  • 3% of ratings are 2 stars
    6
  • 12% of ratings are 1 stars
    27
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.

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