tawk.to Live Chat , 231 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.
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this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !
Love the chat. Only issue I have is positioning. Because I have other things right on the position options for tawk.to. I which there was a position bar.
Hi Kumusta,
Thank you for supporting tawk.to and for sharing your challenge here.
Good news!
We have just released a major update to our widget. You can now set separate positions for your widget on desktop and mobile devices.
Follow these steps to change the position of the widget on mobile:
1. Click the Admin cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I love this app it gives you way more than any other free chat app. You can tie this in with the gabot, sales boosting chatbot. I haven't had any issues with the app at all and we've been using the app for about 6 weeks now. Great job tawk.to for the great product at an awesome price point! The thing I love the most it that we can see what visitors are looking at while their on our website it gives us a pretty good idea of what visitors are looking for.
Hi Total Sports LLC,
Thank you for supporting tawk.to and for sharing your review with the community!
Our Monitoring feature shows real-time activities of visitors. If your visitor has a chat history, you can also view navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Absolutely love it! It's free and works great!
Hi Franticfind,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Very happy with this app, it works very well!
Hi Coffeecology1,
Thank you for choosing tawk.to and for recommending tawk.to in the community!
We appreciate your feedback and are happy to know that our widget works great on your website.
If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Fantastic app. Provides better functionality than some paid live chat apps.
Hi Robautic,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you love our product and find it useful for communicating with your customer.
Recommended by other users here in the community, tawk.to is the most widely used chat application in the planet.
We have reached our 5-million-user mark and we thank you for it making happen!
The Remove Branding add-on allows you to remove tawk.to branding from the tawk.to Widget and Support Emails. It also lets you use your own domain for sending out support emails.
Here is a detailed description of the features, as well as step by step instructions on how to activate the add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Don't underestimate this app because of the silly parrot! This is a REALLY powerful app by any standards, especially by the standards of a FREE app!
Well done! :)
Hi Pure Hearts International,
Thank you for choosing tawk.to and for giving us an amazing review!
We appreciate your feedback and are happy to know that you find our widget powerful.
The tawk.to app will always be free!
We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app, easy to install and use. It also allowed for significant configuration even though it's free. See it in use at www.ashanis.com . Thanks for the great opportunity!
Hi Effizi,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to use.
You can change the appearance, greetings, and header and body cards of your widget.
Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization
For Advanced features, click here: https://help.tawk.to/category/advanced-features
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
One of the best apps available at the moment. Thank you for such a great job!
Hi Likablenation,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app to be the best in the market!
We have just released a major update to our widget. You can now set a separate position for your chat widget on Desktop and mobile devices.
Follow these steps to change the position of the widget on mobile
1. Click the Administration cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
To learn more, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.
Hi dog4shine,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to install and you are satisfied with our product and services.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!