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Om denne app
Lanceret
16. november 2015
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
ChatFungerer sammen med
Zapier, Wordpress, Google Analytics, Webhookstawk.to's besked- og CRM-software gør det nemt at overvåge og chatte med kunder i realtid.
tawk.to Live Chat-appen gør det nemt at overvåge og chatte med besøgende på din Shopify-side. Vær der, når de har brug for dig med ubegrænset beskedsending, billettering og agentpladser. Mist aldrig en anden lead eller salg igen - iOS, Android, Windows og Mac OSX apps holder dig forbundet, uanset hvor du går. tawk.to's live chat-app, CRM, vidensbase og billetsystem integreres problemfrit med din Shopify-butik, så du kan hjælpe besøgende i beslutningsøjeblikket og yde kundesupport i realtid.
- Se og administrer Shopify-ordrer direkte fra chats og billetter.
- Personaliser hilsener med udløsere baseret på placering, tidligere besøg og mere.
- Giv hurtige, nøjagtige svar med konservede "genvej" beskedskabeloner.
- Administrer ubegrænsede kunder og organisationer i din CRM.
- Har du brug for hjælp? Kontakt vores supportteam 24x7 for live assistance.
Indeholder maskinoversat tekst
Priser
Gratis at installere
Fjern branding fra $19/måned, Lej Live agent fra $1/timen, Virtuel Assistent fra 7,50/timen
Gratis at installere
Fjern branding fra $19/måned, Lej Live agent fra $1/timen, Virtuel Assistent fra 7,50/timen
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD.
231 anmeldelser
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.
Like many have said, the interface is quite clunky. It could definitely use an update. Features are nice, but the Shopify data sync leaves lots to be desired. My biggest gripe (and reason for uninstalling) is their branding is everywhere. Everywhere. It's not a simple, subtle "powered by x" like other providers. No. It boldly advertises its own product and redirects customers away from your site. In the main chat window, for example, there's a huge button right above the text field that is almost impossible not to accidentally click and be redirected to tawk.to. It is extremely unprofessional. Not to mention, not a very classy practice from tawk.to. And honestly, greedy and a waste of resources. Most consumers are not needing a chat app, so there's no point in tawk.to using it's own customers to try and siphon consumers to their site to begin with.
Anyway. I'm uninstalling. It's not worth paying $20 a month just to remove the disrespectful advertising.
Impossible to fault it. Works really well and looks really great.
We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.
Hi Playblue,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate your feedback and are happy to know that you find great value in using our app.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Absolutely awesome. I was told about tawk.to from my brother in law in who has an options research company that absolutely loves it. He said I I had to give it a try on Maniacs.
Basically a perfect solution. Easy install, beautiful chat customization, multiple agents with their own custom profiles. You set up schedules for on and off times... everything really. There's even a great app in the iOS store too that has always worked for me.
We're about a month into using it, and it's been great. Can't say a bad thing about the app or service. It works beautifully.
Om denne app
Lanceret
16. november 2015
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
ChatFungerer sammen med
Zapier, Wordpress, Google Analytics, WebhooksUdviklet af tawk.to
Om tawk.to
4,2 i gennemsnitlig bedømmelse
8 års erfaring med at udvikle apps til Shopify App Store
187 E WARM SPRINGS RD STE B298, LAS VEGAS, NV, 89119-4112, US
Support
Skriv en beskedsupport@tawk.to