Características
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Ubicados en Estados Unidos
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Se usa directamente en el panel de control de Shopify
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Funciona con los temas más recientes
Acerca de esta aplicación
Fecha de lanzamiento
16 de noviembre de 2015
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
ChatFunciona con
Zapier, Wordpress, Google Analytics, WebhooksEl software de mensajería y CRM de tawk.to facilita el monitoreo y el chat con los clientes en tiempo real.
La aplicación tawk.to Live Chat facilita el monitoreo y el chat con los visitantes de tu sitio de Shopify. Esté allí cuando te necesiten con mensajería ilimitada, emisión de tickets y asientos de agentes. Nunca pierdas otra oportunidad de venta o lead — las aplicaciones de iOS, Android, Windows y Mac OSX te mantienen conectado dondequiera que vayas. La aplicación de chat en vivo de tawk.to, CRM, base de conocimientos y sistema de tickets se integran perfectamente con tu tienda Shopify, para que puedas asistir a los visitantes en el momento de la decisión y proporcionar soporte al cliente en tiempo real.
- Vea y gestione los pedidos de Shopify directamente desde los chats y tickets.
- Personalice los saludos con disparadores basados en la ubicación, visitas pasadas y más.
- Proporcione respuestas rápidas y precisas con plantillas de mensajes “atajo” predefinidos.
- Gestione clientes y organizaciones ilimitadas en su CRM.
- ¿Necesitas ayuda? Contacta con nuestro equipo de soporte 24x7 para asistencia en vivo.
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Precios
Instalación gratuita
Eliminar la marca desde $19/mes, Contratar agente en vivo desde $1/hr, Asistente Virtual desde 7.50/hr
Instalación gratuita
Eliminar la marca desde $19/mes, Contratar agente en vivo desde $1/hr, Asistente Virtual desde 7.50/hr
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD.
231 reseñas
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.
Like many have said, the interface is quite clunky. It could definitely use an update. Features are nice, but the Shopify data sync leaves lots to be desired. My biggest gripe (and reason for uninstalling) is their branding is everywhere. Everywhere. It's not a simple, subtle "powered by x" like other providers. No. It boldly advertises its own product and redirects customers away from your site. In the main chat window, for example, there's a huge button right above the text field that is almost impossible not to accidentally click and be redirected to tawk.to. It is extremely unprofessional. Not to mention, not a very classy practice from tawk.to. And honestly, greedy and a waste of resources. Most consumers are not needing a chat app, so there's no point in tawk.to using it's own customers to try and siphon consumers to their site to begin with.
Anyway. I'm uninstalling. It's not worth paying $20 a month just to remove the disrespectful advertising.
It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com
Hi Entorno Bano,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know you find our app the best in the market and that we made the installation process easy for you.
We value your feedback and will continue to provide excellent customer support to all our users.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Impossible to fault it. Works really well and looks really great.
We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.
Hi Playblue,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate your feedback and are happy to know that you find great value in using our app.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Acerca de esta aplicación
Fecha de lanzamiento
16 de noviembre de 2015
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
ChatFunciona con
Zapier, Wordpress, Google Analytics, WebhooksCreada por tawk.to
Acerca de tawk.to
Calificación promedio: 4,2
8 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
187 E WARM SPRINGS RD STE B298, LAS VEGAS, NV, 89119-4112, US
Soporte técnico
Enviar un mensajesupport@tawk.to
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