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Le logiciel de messagerie et de CRM de tawk.to facilite le suivi et la discussion avec les clients en temps réel.
L’application tawk.to Live Chat facilite le suivi et les échanges avec les visiteurs sur votre site Shopify. Soyez présent lorsqu’ils ont besoin de vous grâce à une messagerie, un système de tickets et des postes d’agents illimités. Ne perdez plus jamais de prospects ou de ventes : les applications iOS, Android, Windows et Mac OSX vous permettent de rester connecté où que vous soyez. L’application de chat en direct, le CRM, la base de connaissances et le système de tickets de tawk.to s’intègrent parfaitement à votre boutique Shopify. Vous pouvez ainsi accompagner les visiteurs au moment décisif et fournir une assistance client en temps réel.
- Afficher et gérer les commandes Shopify directement à partir des chats et des tickets.
- Personnaliser les messages d’accueil avec des déclencheurs basés sur l’emplacement, les visites précédentes, etc.
- Fournir des réponses rapides et précises grâce aux modèles de messages « raccourcis » prédéfinis.
- Gérer un nombre illimité de clients et d’organisations dans votre CRM.
- Besoin d’aide ? Contactez notre équipe d’assistance 24 h/24 et 7 j/7 pour obtenir une aide en direct.
Contient du texte traduit automatiquement
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Interface administrateur Shopify
- Google Analytics
- Webhooks
- Wordpress
- Zapier
Catégories
Avis (85)
Excellent app, especially for free. Provides enough customisable options and a reliable server for chats. Would highly recommend.
View our talk.to integration @ www.blackowlgps.com.au
Hi Blackowl Gps,
Thank you for supporting tawk.to and for recommending us to others!
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your tawk.to widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Awesome App. Seamless integration. Really easy way to engage with new customers and answer their queries, provide reassurance in this Covid challenged world and as an online gift store, provide some of the personal service and interaction normally only available to brick and mortar stores. Love the new knowledge base. Great feature. Keep up the great work.
Hi Gifts Actually,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our Knowledge Base product and find it easy to use with your customers.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget.
You can now add an article, an article list or a search engine bar for your Knowledge Base.
You can also add other kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE!
Assistance
L’assistance pour l’appli est assurée par tawk.to.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
16 novembre 2015
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