Destaques
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Localização: Estados Unidos
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Dá para usar direto no admin da Shopify
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Compatível com os temas mais recentes
Sobre o app
Lançado
16 de novembro de 2015
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
ChatFunciona com
Zapier, Wordpress, Google Analytics, WebhooksO software de mensagens e CRM do tawk.to facilita o monitoramento e a conversa com os clientes em tempo real.
O aplicativo tawk.to Live Chat facilita o monitoramento e a conversa com os visitantes do seu site Shopify. Esteja lá quando eles precisarem de você com mensagens ilimitadas, emissão de tickets e assentos de agentes. Nunca perca outra lead ou venda novamente — os aplicativos iOS, Android, Windows e Mac OSX mantêm você conectado onde quer que você vá. O aplicativo de chat ao vivo do tawk.to, CRM, base de conhecimento e sistema de emissão de tickets integram-se perfeitamente à sua loja Shopify, para que você possa auxiliar os visitantes no momento da decisão e fornecer suporte ao cliente em tempo real.
- Visualize e gerencie pedidos do Shopify diretamente de chats e tickets.
- Personalize saudações com gatilhos baseados em localização, visitas passadas e muito mais.
- Forneça respostas rápidas e precisas com modelos de mensagens “atalho” pré-definidos.
- Gerencie clientes e organizações ilimitados em seu CRM.
- Precisa de ajuda? Entre em contato com nossa equipe de suporte 24x7 para assistência ao vivo.
Contém texto traduzido automaticamente
Preços
Grátis para instalar
Remova a marca a partir de $19/mês, Contrate um agente ao vivo a partir de $1/hr, Assistente Virtual a partir de 7.50/hr
Grátis para instalar
Remova a marca a partir de $19/mês, Contrate um agente ao vivo a partir de $1/hr, Assistente Virtual a partir de 7.50/hr
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD.
231 avaliações
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.
Like many have said, the interface is quite clunky. It could definitely use an update. Features are nice, but the Shopify data sync leaves lots to be desired. My biggest gripe (and reason for uninstalling) is their branding is everywhere. Everywhere. It's not a simple, subtle "powered by x" like other providers. No. It boldly advertises its own product and redirects customers away from your site. In the main chat window, for example, there's a huge button right above the text field that is almost impossible not to accidentally click and be redirected to tawk.to. It is extremely unprofessional. Not to mention, not a very classy practice from tawk.to. And honestly, greedy and a waste of resources. Most consumers are not needing a chat app, so there's no point in tawk.to using it's own customers to try and siphon consumers to their site to begin with.
Anyway. I'm uninstalling. It's not worth paying $20 a month just to remove the disrespectful advertising.
It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com
Hi Entorno Bano,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know you find our app the best in the market and that we made the installation process easy for you.
We value your feedback and will continue to provide excellent customer support to all our users.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Impossible to fault it. Works really well and looks really great.
We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.
Hi Playblue,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate your feedback and are happy to know that you find great value in using our app.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Sobre o app
Lançado
16 de novembro de 2015
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
ChatFunciona com
Zapier, Wordpress, Google Analytics, WebhooksDesenvolvido por tawk.to
Sobre tawk.to
Avaliação média: 4,2
Constrói apps para a App Store da Shopify há 8 anos
187 E WARM SPRINGS RD STE B298, LAS VEGAS, NV, 89119-4112, US
Atendimento
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