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tawk.to's meddelande- och CRM-programvara gör det enkelt att övervaka och chatta med kunder i realtid.
tawk.to Live Chat-appen gör det enkelt att övervaka och chatta med besökare på din Shopify-webbplats. Var där när de behöver dig med obegränsad meddelandehantering, biljettning och agentplatser. Förlora aldrig en annan lead eller försäljning igen - iOS, Android, Windows och Mac OSX-appar håller dig uppkopplad vart du än går. tawk.to's livechatt-app, CRM, kunskapsbas och biljettsystem integreras sömlöst med din Shopify-butik, så att du kan hjälpa besökare i beslutsögonblicket och erbjuda kundsupport i realtid.
- Visa och hantera Shopify-beställningar direkt från chattar och biljetter.
- Personifiera hälsningar med triggers baserade på plats, tidigare besök och mer.
- Ge snabba, korrekta svar med konserverade ”genväg” meddelandemallar.
- Hantera obegränsade kunder och organisationer i ditt CRM.
- Behöver du hjälp? Kontakta vårt supportteam 24x7 för livehjälp.
Innehåller automatöversatt text
- Höjdpunkter
- Populär bland företag i USA
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
Lansering
16 november 2015
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Fungerar med
Zapier, Wordpress, Google Analytics, WebhooksRecensioner (233)
The customer support provided by awk is top-notch, with our team appreciating the quick and helpful responses to their inquiries.
App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
Garbage products
Awesome App. Seamless integration. Really easy way to engage with new customers and answer their queries, provide reassurance in this Covid challenged world and as an online gift store, provide some of the personal service and interaction normally only available to brick and mortar stores. Love the new knowledge base. Great feature. Keep up the great work.
Hi Gifts Actually,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our Knowledge Base product and find it easy to use with your customers.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget.
You can now add an article, an article list or a search engine bar for your Knowledge Base.
You can also add other kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Support
tawk.to kan svara på eventuella frågor du har om tawk.to Live Chat.
Resurser
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