亮点
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位于美国
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可直接在 Shopify 后台使用
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适用于最新模板
关于此应用
tawk.to的消息和CRM软件使得实时监控和与客户聊天变得简单。
tawk.to Live Chat应用使得在您的Shopify网站上监控和与访客聊天变得简单。当他们需要您时，提供无限的消息、工单和代理席位。 再也不会失去另一个潜在客户或销售机会——iOS、Android、Windows和Mac OSX应用让您无论走到哪里都能保持连接。 tawk.to的实时聊天应用、CRM、知识库和工单系统与您的Shopify商店无缝集成，因此您可以在决策的关键时刻协助访客，并提供实时的客户支持。
- 直接从聊天和工单中查看和管理Shopify订单。
- 根据位置、过去的访问等触发条件个性化问候语。
- 使用预设的“快捷”消息模板提供快速、准确的回应。
- 在您的CRM中管理无限的客户和组织。
- 需要帮助？24x7向我们的支持团队寻求实时帮助。
包含自动翻译的文本
定价
免费安装
从每月19美元开始移除品牌标识，从每小时1美元开始雇佣实时代理，从每小时7.50美元开始雇佣虚拟助手
免费安装
从每月19美元开始移除品牌标识，从每小时1美元开始雇佣实时代理，从每小时7.50美元开始雇佣虚拟助手
包含自动翻译的文本
所有费用均以USD结算。
231 条评论
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.
Like many have said, the interface is quite clunky. It could definitely use an update. Features are nice, but the Shopify data sync leaves lots to be desired. My biggest gripe (and reason for uninstalling) is their branding is everywhere. Everywhere. It's not a simple, subtle "powered by x" like other providers. No. It boldly advertises its own product and redirects customers away from your site. In the main chat window, for example, there's a huge button right above the text field that is almost impossible not to accidentally click and be redirected to tawk.to. It is extremely unprofessional. Not to mention, not a very classy practice from tawk.to. And honestly, greedy and a waste of resources. Most consumers are not needing a chat app, so there's no point in tawk.to using it's own customers to try and siphon consumers to their site to begin with.
Anyway. I'm uninstalling. It's not worth paying $20 a month just to remove the disrespectful advertising.
Impossible to fault it. Works really well and looks really great.
We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.
Hi Playblue,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate your feedback and are happy to know that you find great value in using our app.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Absolutely awesome. I was told about tawk.to from my brother in law in who has an options research company that absolutely loves it. He said I I had to give it a try on Maniacs.
Basically a perfect solution. Easy install, beautiful chat customization, multiple agents with their own custom profiles. You set up schedules for on and off times... everything really. There's even a great app in the iOS store too that has always worked for me.
We're about a month into using it, and it's been great. Can't say a bad thing about the app or service. It works beautifully.
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