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tawk.to 的消息发送和 CRM 软件让您可以轻松实时监控客户并与他们聊天。
tawk.to Live Chat 应用让您可以轻松监控 Shopify 网站访客并与他们聊天。利用无限制的消息发送、工单和客服坐席，在客户需要时随时提供服务。 绝不会再错失任何潜在客户或销售机会——iOS、Android、Windows 和 Mac OSX 应用让您随时随地保持联系。 tawk.to 的实时聊天应用、CRM、知识库和工单系统与您的 Shopify 商店无缝集成，以便您在访客做决定的关键时刻提供协助，并提供实时客户支持。
- 直接在聊天和工单中查看和管理 Shopify 订单。
- 根据地理位置、过往访问记录等触发条件，提供个性化的问候语。
- 利用预设的“快捷”消息模板提供快速、准确的回复。
- 在您的 CRM 中管理无上限的客户和组织。
- 需要帮助？联系我们的支持团队，获取 24x7 全天候实时协助。
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Shopify 后台
- Google Analytics
- Webhooks
- Wordpress
- Zapier
类别
评论 (54)
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
So glad I found this app... I was really hesitant to add live chat to my site, as I was nervous to how it would incorporate into my life and work. This app was incredibly easy to install, works great and has great functionality. I'm able to schedule the live chat to be available during only certain hours (so that it won't wake me when I'm sleeping at night!) and I can even choose to hide it from visitors during that time or give them the opportunity to "leave a message", but show that I am offline.
The analytics and monitoring it provides is excellent and I have no complaints after having it installed for a few days. Really thankful and surprised that an app with such great functionality is committed to providing such a great free service.
Hi Nebraskabison,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find value of it's features.
The Scheduler allows you to manage the operating days and times of the chat widget.
It will automatically switch your widget offline according to your schedule, so you never have to worry about forgetting to log out of your account.
It works in tandem with your agents, if there are no agents online when your widget is scheduled to be online, the widget will instead stay offline.
Related link: https://help.tawk.to/article/using-the-widget-scheduler
Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
支持
应用支持由 tawk.to 提供。
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