tawk.to Live Chat

tawk.to Live Chat

by tawk.to

Free Messaging App to Monitor & Chat with site Visitors

4.4 of 5 stars(211 reviews)

Gain Insight

Gain valuable insights when you monitor and chat with your website visitors in real time.

Increase Conversions

Help visitors through pain points, message before they abandon carts and easily greet return visitors.

Stay Connected

Stay connected anywhere, be in touch with your customers from your computer, or your mobile.


About tawk.to Live Chat

tawk.to is a 100% free live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

Compatible with all modern browsers, tawk.to was created out of the growing need for businesses to respond in real time, with real people.

tawk.to offers iOS, Android, Windows and Mac OSX apps to stay connected, or you can log in via any modern browser.

Why use tawk.to?

tawk.to love chat app, knowledge base and ticketing system integrates seamlessly with your store so you can provide real time support and service to your customers. Never lose another lead or sale again, with tawk.to you can monitor and chat with your website visitors when they need you the most.

How much does this cost?

tawk.to is completely free - Currently we generate revenue by providing live chat answering services for a select group of customers - though to use the software yourself is has no cost, with no limits at all on the number of Agents, Chat Volumes or sites that you can add widgets to.

Support

tawk.to offers 24x7-365 live support, visit tawk.to and initiate a chat or send us an email at support@tawk.to.

Integrates with

  • Zapier,
  • Wordpress,
  • Google Analytics,
  • Webhooks

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (5)
  • 1 of 5 stars
    9% of ratings are 1 stars

Most recent reviews

Gifts Actually

Awesome App. Seamless integration. Really easy way to engage with new customers and answer their queries, provide reassurance in this Covid challenged world and as an online gift store, provide some of the personal service and interaction normally only available to brick and mortar stores. Love the new knowledge base. Great feature. Keep up the great work.

Turtle Covers Group Limited

For free it's a great app with lots of functions. However, I've had an issue arise and even two weeks later I'm struggling to get a response. The support specialists can't offer a time frame and I feel like they don't particularly care about the issue.

Update. It's now 7/09/20. I opened case on 28/06/20 and I still don't have a response. I am still getting no help when asking how long it will take for a response.

My issue is related to the scheduler not turning on and off when it's supposed to meaning that people are expecting chats when I'm not online and getting annoyed when no one is responding. I'm wondering if they're waiting for the UK time change??!

Yes the option is there to do it manually but that is ensuring that you remember to turn it on and off when necessary. It's frustrating that there is an option to schedule online and offline hours but it doesn't work.

S.O.S Cartouches inc.

the app its self is a nice idea but need lots of work no multilingual buy exemple and other stuff that dont really works whit shopify stores .

soscartouches.ca