Reseñas (24)
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Super-quick response from the support team and a great performance of the app. Thank you very much for the improvement made to my website.
Best support team! Thank you very much!
Hi,
Thank you for your review. We really appreciate you choosing our app. Please feel free to contact us at any time.
Kind regards,
Tax Exempt Manager Customer Support
No reply from customer service. After deleting the app in trial mode, we get charged now 9,99$. Absolutely no recommendation!!
Die Nutzung der App erwies sich im Test als nicht kompatibel mit unseren Vorgaben, bzw. mit unserer bestehenden Fakturierungs-App. Auch dass parallel keine Rabatte nutzbar sind, war in unserem Fall ein Ausschlusskriterium. Aber auch wenn sich die App leider nicht für unseren Shop eignet, war der Support schnell, ambitioniert, sehr freundlich und eine große Hilfe.
This app fixed the problem we had with international orders. VAT number can be entered and the shoppingcard price is corrected for international clients. The support team even helped me out ajusting with the font. Thank you!
Real great support from Marija (thanks !). The app does the job perfectly !
Hello,
Thank you so much for this review. We really appreciate that you have chosen our app. We are here for you at any time.
Kind regards,
Tax Exempt Manager Customer Support
App is working properly and fast responding/good support by Samah from customer service.............
Unfortunately, I did not receive any response to my query. Therefore, I will remove the app. Not recommended.
Hello,
Thanks for taking the time to share a review. We're sorry to hear that you've had inconsistent experiences with our App support. After going through our support requests we can see that your query was answered on 28 of June. We take customer support very seriously, and we would like to investigate this further. We have contacted you directly by email to discuss your experience and find a solution.
Kind regards,
Tax Exempt Manager Customer Support
Hello, does this app still work? Every installation fails.
Update: OK, I know they are working on fixing the problem
Hello,
Thank you for your feedback.
We're sorry to hear that you had a negative experience with our app. Please be assured that the app works as intended. However, as with every digital product, there could be required some additional settings in each individual case. Therefore, we are providing customer support, which would be glad to support you with any issue and perform an installation for you.
Kind regards,
Tax Exempt Manager Customer Support
Great app for our european neighbour B2B customers. Easy install, great and fast support. Thanks a lot for that app.