리뷰 (32)

전체 평점
3.4
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2024년 6월 4일에 편집됨

Hello, does this app still work? Every installation fails.
Update: OK, I know they are working on fixing the problem

TrautMeyer - Schanktechnik
독일
앱 사용 기간 3일
답글 Latori GmbH개 2024년 6월 4일

Hello,

Thank you for your feedback.

We're sorry to hear that you had a negative experience with our app. Please be assured that the app works as intended. However, as with every digital product, there could be required some additional settings in each individual case. Therefore, we are providing customer support, which would be glad to support you with any issue and perform an installation for you.

Kind regards,
Tax Exempt Manager Customer Support

2024년 2월 29일

Does not really work for digital products because they check against the shipping address

Click & Comply
독일
앱 사용 기간 1년 초과
답글 Latori GmbH개 2024년 6월 4일

Hello,

Please be advised that the fix for digital products has been implemented and as from now on our app support this product category as well.

We understand the importance of providing excellent service to our customers and we apologise for a short delay in finding a solution for your request. Unfortunately in cases like this, it can take a little longer to provide a stable solution for a new range of products.

We would be happy to assist you again should you decide to use our application again.

Kind regards,

Tax Exempt Manager Customer Support

2024년 1월 31일

Real great support from Marija (thanks !). The app does the job perfectly !

ONGLES PRO
프랑스
앱 사용 기간 7일
답글 Latori GmbH개 2024년 2월 2일

Hello,

Thank you so much for this review. We really appreciate that you have chosen our app. We are here for you at any time.

Kind regards,
Tax Exempt Manager Customer Support

2024년 3월 21일

Best support team! Thank you very much!

Feuchtemesstechnik
오스트리아
앱 사용 기간 24일
답글 Latori GmbH개 2024년 6월 4일

Hi,

Thank you for your review. We really appreciate you choosing our app. Please feel free to contact us at any time.

Kind regards,
Tax Exempt Manager Customer Support

2023년 6월 21일

Works great - and if there is an issue, the customer service is excellent and will solve the problem.

TellusRemShop
덴마크
앱 사용 기간 거의 2년
답글 Latori GmbH개 2023년 6월 23일

Hello,

We really appreciate you taking the time to leave us a review! That keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Kind regards,
Tax Exempt Manager Customer Support

2021년 9월 7일

Wir haben die APP im Einsatz, benötigten noch eine Übersetzung des englischen textes. Wurde schnell ohne Probleme gelöst.

Online-Türschilder.com
독일
앱 사용 기간 1년 초과
2019년 8월 1일

Great App. Fixes one of the big Shopify problems of not handling VAT for the EU business purchases. Very simple and saves a lot of time having to manually register customers as tax exempt. If you are selling to companies in the EU then you need to add this to your store.
The providers are very helpful and responsive as well.

Helios Touch
영국
앱 사용 기간 1년 초과
2019년 12월 19일

Works perfect, solves a big problem and has increased our sales. We sell a lot into EU and customers can now process ex VAT without asking us to manually quote each time. Would highly recommend.

Vesternet
영국
앱 사용 기간 1년 초과
2020년 11월 2일

This app means I no longer need to manually adjust invoices or refund VAT for overseas trade / wholesale buyers who are VAT-registered. It's all done automatically. And Luigi helped me incorporate their VAT numbers into our standard invoices on Order Printer Pro, he was very helpful.

jiminy eco-toys
아일랜드
앱 사용 기간 1년 초과
2021년 7월 6일에 편집됨

The app does what it says and the support team is really helpful. Tried other similar apps, but I would recommend the Tax Exempt Manager app.

Filament 3D Printing | 3D4Makers.com
네덜란드
앱 사용 기간 1년 초과