EU momsbefrielse

We are very satisfied with the “EU VAT Exemption” app for Shopify. We would especially like to highlight the outstanding support.

During the implementation of the widgets in our shop, we initially encountered difficulties, as they could not be integrated smoothly according to the provided instructions. Mr. Sulejman from the support team assisted us quickly and very professionally. It appears that individual adjustments to the widgets were necessary to ensure they functioned properly within our specific shop environment.

Mr. Sulejman handled these custom modifications promptly and efficiently. Within a short time, everything was fully set up, and the app is now working flawlessly in our webshop.

A clear recommendation – both for the functionality of the app and for the excellent customer service provided by Mr. Sulejman.

I had a great experience with this app and especially with the support I received. Sulejman has been incredibly kind and helpful throughout the whole process. He not only assisted me with installing the app, but also took the time to help customize it to fit my needs perfectly.

In my case, I run a B2B eCommerce store with customers across Europe, many of whom have valid EU VAT numbers and should not be charged VAT. Shopify is mainly built for B2C, so handling VAT exemptions for B2B customers isn’t straightforward out of the box.

Sulejman guided me through the setup and helped tailor everything so that VAT is correctly handled for business customers. He also helped improve the appearance of the VAT input block, making it look clean and well integrated with my store design.

His explanations were clear, patient, and very professional, which made a complex setup much easier to manage. It’s rare to find this level of support and dedication.

Highly recommend both the app and the amazing support behind it!

Fixed the VAT EU issue for cross border sales we have been having for a long while (over 6 months/+) with Shopify. Tried multiple, but always ran into some trouble or incorrect flows during checkout. We can finally continue our journey thanks to this app.

Very responsive (under 2 mins nearly every time) developer who understands Shopfiy very well - able to provide (reasonable) edits to improve the app based on feedback within a day.

Very useful app that does exactly what it promises. It helped me set up proper EU B2B VAT exemption without complications. Everything works smoothly and is easy to manage.

The support is excellent — fast responses and almost 24/7 availability. They don’t just provide technical answers, but also give practical advice and really think along with your business.

Highly recommended for merchants who want to handle EU VAT correctly and professionally.

I’m very satisfied with this app. It works smoothly and is easy to use, but what truly stands out is the amazing support team. Thank you for your quick responses, professionalism, and genuine willingness to help. Every issue is treated individually, with real attention and care, which makes a huge difference. You can really feel that users matter. Highly recommended!

EU Tax Exemption Easy is the best app for manage VAT taxes for EU companies, I move from Exemptify becuase doesn´t work with ELLA 7 Theme, and I found this one that is fantastic and easy to use. But the most important here is the proactive assistance by New CRaft developers they help me to place and configure the app and only take minutes, and is working perfectly, 100% recommended. Thanks for your Help!!

Very impressed by the costumer service of this app. We needed some help with making sure that the app was compatible with our theme and Sulejman went above and beyond to help us out, even giving some ideas to improve costumer experience. We are very content!

Excelente app y soporte excepcional.

La app funciona perfectamente para validar números de IVA intracomunitario y aplicar la exención de impuestos automáticamente. Hace exactamente lo que promete de forma fiable y eficiente.

Lo que más destaco es el soporte técnico excepcional. El equipo me ayudó durante toda la puesta en marcha, respondiendo rápidamente a todas mis dudas y asegurándose de que la configuración fuera correcta. Su atención y profesionalidad han sido impecables.

La integración con el carrito es sencilla, el widget es personalizable y el dashboard de analíticas es muy útil para hacer seguimiento de las validaciones. Totalmente recomendable para cualquier tienda que venda B2B en la UE.

Great app and outstanding support. We are a Swedish company selling to both B2C and B2B customers across the EU, and this app has been instrumental in creating a smooth and reliable B2B checkout experience. Our B2B customers can now place orders from EU countries outside of Sweden, enter their company VAT number, and have VAT automatically deducted at checkout. The support team is excellent. We needed help creating custom metafields to pass VAT-related data to our ERP system, and this was solved in under one hour, fully coded and deployed.

Friendly contact and excellent support. Short-notice meetings were quickly arranged and professional assistance was provided.