EU MwSt‑Befreiung

We are very satisfied with the “EU VAT Exemption” app for Shopify. We would especially like to highlight the outstanding support.

During the implementation of the widgets in our shop, we initially encountered difficulties, as they could not be integrated smoothly according to the provided instructions. Mr. Sulejman from the support team assisted us quickly and very professionally. It appears that individual adjustments to the widgets were necessary to ensure they functioned properly within our specific shop environment.

Mr. Sulejman handled these custom modifications promptly and efficiently. Within a short time, everything was fully set up, and the app is now working flawlessly in our webshop.

A clear recommendation – both for the functionality of the app and for the excellent customer service provided by Mr. Sulejman.

Friendly contact and excellent support. Short-notice meetings were quickly arranged and professional assistance was provided.

Fixed the VAT EU issue for cross border sales we have been having for a long while (over 6 months/+) with Shopify. Tried multiple, but always ran into some trouble or incorrect flows during checkout. We can finally continue our journey thanks to this app.

Very responsive (under 2 mins nearly every time) developer who understands Shopfiy very well - able to provide (reasonable) edits to improve the app based on feedback within a day.