Tax Rex ‑ Sales Tax Automation

Very happy with the service and communication.

This app is a life saver. The auto file feature is so worth the fee. Customer service is excellent. Response time is always quick.

Great app and great support. Flexible enough to automatically ignore certainly order types if you want (Amazon, etc.) and the reporting turned out to be more accurate than the reporting from Shopify. Have also recently started using their auto-filing service and happy with that as well!

These guys take a lot of the pain out of sales tax compliance... as much pain as it's possible to take out of sales tax compliance at least :) The auto file is so simple/good. Excellent, highly responsive support team - an order of magnitude better than TaxJar.

I want to make these people cookies I like them so much. We have been with Avalara for about 2 years and just went through a major issue where Avalara filed a number of returns for us incorrectly - it was a nightmare. What made it worse was trying to get a hold of someone in their customer service dept who would actually DO something about it. It took two months (yes two months of back and forth) to learn that they wouldn't correct their mistake unless we paid a tremendous amount of money to correct the filings.

I have been with Tax Rex for less than two weeks and they've already corrected over half of the filings, been extremely communicative and clear in those communications. It feels like going from some of the worst customer service I've every had to some of the best.

I'm so grateful that Tax Rex exists, is so simple to use, responds promptly to questions, and helps as much as possible. I wish I would have switched over a lot sooner!

- Incredible customer service and support
- they are clear and concise making it easy to understand what they need from me.
- they save me hundreds of hours by handling all of our filings

If you are looking for an easy-to-use tax app with great customer service then this is the app for you. Responses to our questions have been very quick and friendly. We found the app easy to install, easy to monitor nexus thresholds and they have made the option of setting up auto file returns for our required states so easy. So far this had been an excellent app that I would highly recommend.

The Tax Rex app is straightforward to use, and the customer service team is helpful and responsive. We have a complex tax setup with economic nexus in many states. The Auto File service saves our team a lot of time.

This company is great. Greatly simplifies the process of filing taxes with there automated service. Customer service is also the best!! Best purchase along with starting a business.

I've been using the Tax Rex app for managing my business's tax requirements, and I couldn't be happier with the experience. The app is user-friendly, efficient, and has streamlined our tax processes significantly. The support team is responsive and always ready to assist with any questions or issues that arise. Their exceptional service has made a complex task much more manageable. Highly recommend Tax Rex for anyone looking to simplify their tax management on Shopify!