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Outstanding Tax Service - Highly Recommended
We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching.
For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them.
If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!
We started using TaxCloud when we started selling supplies and merchandise online and needed to track our tax liability beyond just California. TaxCloud gets the job done and I don't have to spend time doing the various filings each month.
Their customer support team is nice and helpful, I get responses the same day, and my issue is usually resolved pretty quickly, although there have been some that took longer, they would keep me updated and felt like they were genuinely working on it. A much different feeling than some of the other sales tax companies out there.
I highly recommend!
We're so glad to have found TaxCloud after working with other similar services that ignored us when we needed help or had questions. On top of that, we get some states filed for free, and overall we saved on our monthly fees. I was cautiously optimistic–would the really be better while also being cheaper? The answer is, yes. Sometimes it feels like some kinks are being worked out, but they have been a partner while our past sales tax solutions were MIA. Thank you Rianna, Ryan, and the TaxCloud team
I initially found the onboarding process a bit confusing regarding the need to upload a CSV file to the platform. However, thanks to the incredible care and attention of Rianna, I decided to stay with TaxCloud to support my business with sales tax compliance. Thank you TaxCloud for making my day run smoother and freer to dedicate my time to my other endeavors.
First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....
We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!
We have been using TaxCloud for our sales tax needs for over 3 years and could not be more satisfied with the servicing of our account, the accuracy of the calculations/data, and the timeliness of the filings. We highly recommend TaxCloud to any business who is required to file sales taxes.
TaxCloud Sales Tax Automation is a lifesaver for multi-state Shopify stores! It handles sales tax reporting across multiple states effortlessly, ensuring compliance and saving us from potential headaches. A must-have for any growing business!
We've been using TaxCloud for 4 years. Whenever we've had questions or issues, the TaxCloud team is prompt & effective with their customer service. It's fantastic to not have to worry about sales tax compliance for we know it's in good hand with the TaxCloud team.
TaxCloud is a game-changer for sales tax automation! It's incredibly easy to set up and use, ensuring accurate, real-time tax calculations for all jurisdictions. The support team and our account manager, Ryan is fantastic, and the peace of mind it provides is priceless. Highly recommend for any business needing seamless sales tax compliance!